Scenario: The vice president (VP) of marketing has hired you as the leader whose first task involves implementing a new process for applying customer service within the organization. The VP shares that the purpose of this initiative is to help resolve a list of issues that are negatively infecting teamwork: (1) morale is low, (2) employees are consistently late for work while others leave early, (3) workers disagree on the daily workload, (4) there is no drive or enthusiasm, and (5) above all, two employees have complained about harassment. Your team consists of eight employees: three are newly hired employees, five employees are male and three are female. Each employee has a diverse background. Your charge is to reach the goal of improving customer service by directing the team through the five stages of team development. After reading the scenario, write a minimum three-page paper by using the following questions as guidelines: 1. Motivation: What is the current state of motivation for employees, and what can you do to improve their motivation? 2. Leadership: What can leadership personnel do to positively impact teamwork that eventually leads to better customer service? 3. Resolving conflict: How can the employees approach resolving conflicts with one another in order to maintain a positive teamwork dynamic? 4. Resolving conflict: How can the employees approach resolving conflicts with customers? 5. Teamwork: What types of activities would help the team progress through the five stages of team development? (See page 161 in the textbook for the stages.) BBA 3361, Professionalism in the Workplace 3 Also, be sure your paper fulfills the following requirements: · The body of the paper consists of at least three pages. · The format of your paper follows APA style. Click here to access the CSU Citation Guide. A sample research paper that has been formatted in APA style starts on page 20 of the guide. · Properly cite one reference (e.g., journal article) that you located from the university’s online library. · Properly cite two references (e.g., article, webpage) that you located from reputable sources (e.g., online library or reputable webpages). · Properly cite your textbook within the paper.
Identify one established, high-profile organization and one new organization. Describe the present and potential impact of visionary leaders and varying degrees of leadership style, organizational effectiveness, and worker productivity on each organization. Create a job description for the leader of each organization.
For the case study-Fiat Mio: The Project That Embraced Open Innovation, Crowdsourcing and Creative Commons in the Automotive Industry” (HEC- 095), answer the following questions:
1. What did both Fiat and the participants gain from the open innovation experience? Draw up a list of benefits for each.
2. If the Fiat Mio was merely a prototype that would never be produced or marketed, what was the real innovation?
How should you go about preparing yourself for an international project? There are several basic factors in the host country’s environment that may alter how a project may be implemented. Select three of these factors and discuss their impact on the project.
How do organizational culture and leadership responsibility intersect to ensure the viability of the organization? What are critical characteristics of organizational culture and leadership effectiveness to prepare for crisis management?
Overview For this project, you will analyze a business case and make recommendations based on the outcome of your analysis. The goal is to demonstrate strategic critical thinking skills when analyzing a business scenario, taking all factors into account, and recommend a strategy to move that company forward. Your analysis and recommendations should flow together, providing your readers with a clear picture of the issues at hand and leading them to the logical conclusion of your strategic recommendations. Your case analysis should be designed for an audience of working adults who are seeking to improve their understanding of your chosen topic.
In Unit 6, you will submit a complete draft of your analysis. Your final submission is due in Unit 9. Before you submit the final version of your paper, revise your draft based on the feedback you receive. In addition, as you learn new concepts within the final units of the course, you may need to revisit your draft and add additional supporting points or content, as warranted.
Case Topic The case you will analyze is included in your text, specifically, "Case 30: Yahoo! Inc.: Marissa Mayer's Challenge," pages 30-1 to 30-12. In preparation for your case analysis, read "Guide to Strategic Management Case Analysis" in the text, which provides valuable advice on how to analyze a business case. As you develop your analysis and recommendations, use the tools provided in your text to guide you. Also, consider the information and knowledge you are acquiring and think about how you can apply this in your current professional work.
Reference Pearce, J. A., & Robinson, R. B. (2015). Strategic management (14th ed.). New York, NY: McGraw Hill.
To successfully complete this project, you will be expected to: Solve problems within professional standards. Plan strategically for domestic and global environments. Employ high-performing business management techniques. Use appropriate financial models and principles to support decisions. Communicate effectively. Create organizational value. Toggle Drawer Project Requirements To achieve a successful project experience and outcome, you are expected to meet the following requirements. Content and flow: In your final submission, be sure that the: Structure is evident, understandable, and appropriate. Main and supporting points are easily identifiable, plausible, and clear. Paper employs a minimum of four reputable sources to support main points. Logic is identifiable, reasonable, and sound. Paper includes at least two charts, graphs, or visual aids to support your points. Transitions from point to point are excellent and paragraphs support solid topic sentences. Number of pages: Your final paper must be 6–8 pages, excluding the title page and reference list. File format: Be sure to submit your paper in Microsoft Word format. Style and formatting: Use proper APA sixth edition style to cite and reference your sources. Also follow APA formatting guidelines for the layout of your paper. Refer to the Capella Online Writing Center's APA sixth edition style and formatting module on iGuide for more information. Written communication: Written communication should be free of errors that detract from the overall message. Toggle Drawer Project Grading Criteria Case Analysis Scoring Guide Grading Rubric Criteria Non-performance Basic Proficient Distinguished Analyze the strategic fit between the business vision and the key elements of the business strategy, considering domestic and global environments. 11% Does not analyze the strategic fit between the business vision and the key elements of the business strategy. Analyzes strategic fit between the business vision and the key elements of the business strategy, but does not consider domestic and global environments. Analyzes the strategic fit between the business vision and the key elements of the business strategy, considering domestic and global environments. Analyzes the strategic fit between the business vision and the key elements of the business strategy, considering domestic and global environments, and provides supporting evidence and examples. Analyze the alignment between business strategy, customer needs, and overall teaching and learning model to determine how organizational value has been established. 11% Does not describe the alignment between business strategy, customer needs, and overall teaching and learning model to determine how organizational value has been established. Describes but does not analyze the alignment between business strategy, customer needs, and overall teaching and learning model to determine how organizational value has been established. Analyzes the alignment between business strategy, customer needs, and overall teaching and learning model to determine how organizational value has been established. Evaluates the alignment between business strategy, customer needs, and overall teaching and learning model to determine how and the degree to which organizational value has been established. Create organizational value in the recommendations provided. 11% Does not create organizational value in the recommendations provided. Does not fully correlate the creation of organizational value in the recommendations provided. Creates organizational value in the recommendations provided. Creates organizational value in the recommendations provided and provides a detailed description of how value is created through decisions made. Demonstrate the ability to plan strategically in domestic and global environments in the recommendations provided. 11% Does not demonstrate the ability to plan strategically in domestic and global environments in the recommendations provided. Demonstrates a limited or inconsistent ability to plan strategically in domestic and global environments in the recommendations provided. Demonstrates the ability to plan strategically in domestic and global environments in the recommendations provided. Demonstrates an excellent ability to plan strategically in domestic and global environments in the recommendations provided. Employ high-performing business management techniques in the analysis and recommendations; the techniques consistently promote delivery of value-added, bottom-line results. 12% Does not employ high-performing business management techniques in the analysis and recommendations; the techniques do not promote delivery of value-added, bottom-line results. Inconsistently employs high-performing business management techniques in the analysis and recommendations; the techniques inconsistently promote delivery of value-added, bottom-line results. Employs high-performing business management techniques in the analysis and recommendations; the techniques consistently promote delivery of value-added, bottom-line results. Integrates high-performing business management techniques in the analysis and recommendations; the integrated techniques consistently promote delivery of value-added, bottom-line results. Solve problems within professional standards. 11% Does not solve problems within professional standards. Inconsistently solves problems within professional standards. Solves problems within professional standards. Consistently solves problems within professional standards and provides supporting evidence and examples. Use appropriate financial models and principles to support decisions and recommendations. 11% Does not use financial models and principles to support decisions and recommendations. Uses financial models and principles to support decisions and recommendations, but the models and principles are either inappropriate or inadequate in providing support. Uses appropriate financial models and principles to support decisions and recommendations. Uses and integrates multiple, appropriate financial models and principles to support decisions and recommendations. Use proper APA style and formatting, effective written communication skills, and supported evidence to communicate effectively; the frequency of style and formatting errors does not affect the writing. 11% Improperly uses APA style and formatting to communicate; the frequency of style and formatting errors obstructs clarity. Inconsistently uses proper APA style and formatting to communicate; the frequency of style and formatting errors detracts from the strength of the writing. Uses proper APA style and formatting, effective written communication skills, and supported evidence to communicate effectively; the frequency of style and formatting errors does not affect the writing. Demonstrates excellent use of proper APA style and formatting, effective written communication skills, and supported evidence to communicate effectively; there are no style or formatting errors. Demonstrate effective written communication skills. 11% Does not demonstrate effective written communication skills. Demonstrates inconsistent effective written communication skills. Demonstrates effective written communication skills. Demonstrates excellent written communication skills. Toggle Drawer Project Components Project Component Course Grade Weight Unit Due Case Analysis Project – Preparation 0% 2 Research for Case Analysis Project 0% 4 Case Analysis Project – Preparation 0% 5 Draft – Case Analysis 10% 6 Revision – Case Analysis 0% 8 Case Analysis 30% 9 Total: 40% Toggle Drawer [u02s1] Unit 2 Study 1 Case Analysis Project – Preparation This activity is the introduction and preparation for the case analysis course project. The draft is due in Unit 6 and the final project is due in Unit 9.
In this course, you will also be expected to complete an individual course project, in which you will demonstrate strategic critical thinking skills by analyzing a business scenario and recommending strategies to help that business move forward towards its goals. In preparation for this 6–8-page paper, complete the following:
Read the unit introduction, if you have not already. Read the Case Analysis course project description. Use your text to read "Guide to Strategic Management Case Analysis," pages 442–450, and "Case 30: "Yahoo! Inc.: Marissa Mayer's Challenge," pages 30-1 to 30-12. Note: This case will be referred to as "Case 30" for the remainder of the course. Toggle Drawer [u04s2] Unit 4 Study 2 Research for Case Analysis Project Resources Website icon APA Style and Format. Website icon Capella University Library. Remember that the draft of your course project is due in Unit 6. You should be working on the research at this time.
At this point, you should be researching the selected case study in preparation for writing the draft. The library provides access to several databases to aid your search for reputable resources. You will need to cite your references according to APA sixth edition style and formatting guidelines.
Use your Strategic Management text to review "Guide to Strategic Management Case Analysis," pages 442–450, and "Case 30: "Yahoo! Inc.: Marissa Mayer's Challenge," pages 30-1 to 30-12. This, along with the links in the Resources area, will be helpful to you as you work on your paper.
Toggle Drawer [u05s2] Unit 5 Study 2 Case Analysis Project – Preparation Resources Scoring Guide icon Draft – Case Analysis Scoring Guide. Website icon Capella Writing Center. Remember that the draft of your case analysis project is due in Unit 6. If you have not started your project yet, it is recommended that you start now.
As you write your draft, use the Case Analysis course project description (linked in the Resources) to ensure your analysis and recommendations meet all of the project requirements.
Use your Strategic Management text to review the "Guide to Strategic Management Case Analysis" and Case 30. This, along with the links given in the Resources area, will be helpful to you as you work on your paper.
Toggle Drawer [u06a2] Unit 6 Assignment 2 Draft – Case Analysis Resources Website icon Draft – Case Analysis Scoring Guide. Website icon Capella Writing Center. Reading icon Guide to Strategic Management Case Analysis and Case #3. The draft of your course project is due.
Complete the draft using the Case Analysis course project description and your text to guide your work. When complete, submit your draft as an attachment in the assignment area.
Toggle Drawer [u08s2] Unit 8 Study 2 Revision – Case Analysis Resources Website icon Capella Writing Center. This is the time to start revising your project, which is due in Unit 9.
Based on the feedback you have received from your instructor, begin revising your course project. Also take into consideration any new concepts you have explored in these final units of the course. You may wish to revisit your draft and add additional supporting points or content, as warranted. The final submission of your project is due in Unit 9.
Remember to consult the Case Analysis course project description as you finish your paper.
Toggle Drawer [u09a2] Unit 9 Assignment 2 Case Analysis Resources Website icon Case Analysis Scoring Guide. Website icon APA Style and Format. The final version of your course project is due. Before you submit your case analysis for grading:
Revise your paper to reflect any feedback you have received from your instructor regarding the project draft. Review the Case Analysis course project description to ensure your project meets all of the requirements. When complete, submit your document as an attachment to the assignment area.
Assignment: Individual Reflection: Reflecting on Leadership Styles Part I In his article “Leadership That Gets Results,” leadership expert Dan Goleman (2000) describes six leadership styles. Successful leaders do not employ only one style; instead, they select the appropriate style for the situation, deftly switching from one style to another, as circumstances demand. The scenarios and leaders that Goleman describes in his article demonstrate the contingency theory of leadership in action. Bjugstad et al. (2006) approach the contingency theory of leadership in a different way. Instead of examining profiles of leadership styles, they examine styles of followership. After illustrating the different styles that followers employ, the authors align the styles of leadership that should be used for various followers. For the Week 4 Individual Reflection, you will use the frameworks of examining leadership and followership styles provided by Goleman (2000) and Bjugstad et al. (2006) to analyze two leaders with whom you are familiar. Your Individual Reflection will be in two parts, with Part I submitted in Week 4 and Part II submitted in Week 5. By Day 7, submit Part I of the Individual Reflection by doing the following: Select two leaders with whom you have interacted as a follower in your personal or professional life. The leaders you select could be current or former managers or executives in your professional life. However, you may also select current or former coaches, teachers, mentors, etc. from your personal life. Once you have selected the leaders, download and view the Week 4 and Week 5 Individual Reflection Template in this week’s Learning Resources. The template will provide you the format for the Individual Refection. Then complete the following: Create an APA-style title page with a tentative title for your Individual Refection. Use the Week 4 and Week 5 Individual Reflection Template as a guide to format the title page correctly. Create a resource page. This page will contain the APA-style references of the two resources—Goleman (2000) and Bjugstad et al. (2006)—as well as at least one relevant resource that you or your colleague posted in the water cooler discussion. List the resources in alphabetical order. Submit your Assignment by Day 7. To submit your Assignment, do the following: Save your Assignment as a “.doc” file with the filename “WK4Assgn+last name+first initial.doc”. For example, Sally Ride’s filename would be “WK4AssgnRideS.doc”. To upload your Assignment, click on Assignments on the course navigation menu, and then click the “Assignment Turnitin – Week 4” link. To prepare for Part II for the Week 5 Individual Reflection, due on Day 7 of Week 5: Reflect on reasons for why you chose each leader. Consider how the behaviors and actions of leaders you selected were consistent with contingency theory and the styles referred to in the Learning Resources. In other words, consider how the leadership styles of each leader aligned, or did not align, to the challenges they faced. Reflect on whether the leaders were, or were not, effective. Consider the reasons you, or others, chose to follow, or not to follow, these leaders and the risks you and others take on when making this choice. You will need to support conclusions with references to the articles by Goleman (2000) and Bjugstad et al. (2006), as well as at least one resource you or a colleague posted in the water cooler discussion from this week. An exemplary paper will also integrate resources from previous weeks. Remember to review the appropriate rubric for this assignment so that you know how the Instructor will be grading your paper. The paper you will submit next week will need to be a minimum of 3 pages and a maximum of 5 pages, not including references. The pages should be double-spaced. Please refer to the Week 4 and Week 5 Individual Reflection Template in this week’s Learning Resources for a format and style guide for this Individual Reflection.
I'm planning to dig into the field of product development in SME's and what is the role it play in driving the sustainability of the business. I want help in writing Literature review on theories and frameworks already have been established in this field ... I also want to have a look in CLD "Causal loop diagram - related to system dynamics" if it have been built and used for that topic.
This assignment calls for TWO documents, a memo and a letter. For the memo: You are a representative of the USA Olympic Committee, and need to write a memo to Mr. Larry Probst, President/Chair of the US Olympic Committee. You will select a company which would make a good candidate for Olympic sponsorship. Outlay is at least $75 million. Sponsorship will be of two kinds: goods or services, or a combination of the two. Clearly, you will need to select a large corporation. Your memo to Mr. Probst will explain why you have chosen this company, and will further explain in great detail precisely what will be expected form them.
Then, you will be Larry Probst and will write a letter to the CEO of the targeted corporation, again detailing what is being OFFERED to them. Here you must be very, very PERSUASIVE, as your task is to impress upon them the unique and wonderful opportunity being afforded them by this invitation to become an Olympic sponsor. Emphasize the great PR opportunity they are being given here.
Further questions to consider:
Summer or winter Olympics?
Goods or services?
One country's Olympic team, or the entire Olympic Games?
2 Double-spaced pages for the memo, 2 Double-spaced pages for the letter
This assignment calls for TWO documents, a memo and a letter. For the memo: You are a representative of the USA Olympic Committee, and need to write a memo to Mr. Larry Probst, President/Chair of the US Olympic Committee. You will select a company which would make a good candidate for Olympic sponsorship. Outlay is at least $75 million. Sponsorship will be of two kinds: goods or services, or a combination of the two. Clearly, you will need to select a large corporation. Your memo to Mr. Probst will explain why you have chosen this company, and will further explain in great detail precisely what will be expected form them.
Then, you will be Larry Probst and will write a letter to the CEO of the targeted corporation, again detailing what is being OFFERED to them. Here you must be very, very PERSUASIVE, as your task is to impress upon them the unique and wonderful opportunity being afforded them by this invitation to become an Olympic sponsor. Emphasize the great PR opportunity they are being given here.
Further questions to consider:
Summer or winter Olympics?
Goods or services?
One country's Olympic team, or the entire Olympic Games?
2 Double-spaced pages for the memo, 2 Double-spaced pages for the letter
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