Topics and Questions We Can Help You To Answer:
Paper Instructions:
Concept Analysis of Key KM topics
Select 3 (somewhat inter-related) knowledge management concepts and carry out a
concept analysis in order to better distinguish and define each term. You may choose
from the concept suggestions below. For each concept selected, outline the key
attributes, list some good examples and list some “non” examples. Describe the key
factors that distinguish each from the two others. Finally, propose a definition for each
term based on your analysis.
You may use the concept analysis framework presented in Chapter 1 and in the Lecture
slides for the first lecture.
Suggested KM Concepts:
1. Information
2. Knowledge
3. Expertise
4. Intellectual capital
5. Individual learning
6. Organizational learning
7. Community of practice
8. Collective intelligence
9. Social network
10. Knowledge management system
11. Document management system
12. Intranet
13. Website
14. Content manager
15. Knowledge manager
16. Taxonomy
17. Ontology
18. Collaboration
19. Teamwork
20. Organizational memory
21. team player
22. “user-friendly
23. professional
Evaluation will be based on completeness, analytical criteria applied, and critical analysis
(your opinion and how well you justify them). 
It is particularly important that you provide your opinion of the work, as a
student of KM.