- Case Management in Human Service
- DESCRIPTION:
- The aim of the case management is to enhance effective medical care on a patient during the first examination. Case management poses as the appropriate intervention when dealing with a patient for the first time because it indicates how to conduct a diagnosis. Moreover, through the case management, it is possible to change and update a diagnosis accordingly. The purpose of the case management is to design a process that will enhance effective diagnosis and provide the direction on the next step (Cohen & Cesta, 2005). After diagnosing the patient, the next step is to set up a reasonable plan on the appropriate medication and treatment to provide. The case management provides guideline on what to perform as a medical profession in order to be sure of about patient’s problem.
- OBJECTIVE:
- One of the significance aspects of employing the case management plan is to conduct a tentative diagnosis for the client. The following are various issues to consider when conducting the tentative diagnosis.
- Crisis Service
- There is a need to employ crisis services in order to provide the required necessary services at the right time. The other importance of a crisis service is to provide the necessary aid through improving the performance in dealing with various situations that can possibly turn into crises. Moreover, a crisis service helps in making the right decision about which services to employ and can work best concerning a certain situation. Through crisis services, it is possible to contact with potential clients in case of crisis occurrence and offer the required assistance (Thomas & Hersen, 2010).
- In case, there is a need to provide crisis services, one of the best and efficient technique to employ is to contact with the client through the telephone help-lines. This will enhance online discussions with the aim of providing a resolution of the potential crisis. If there is possibility of reaching the client within the shortest, time possible, providing home treatment is another recommended strategy to employ when a crisis occurs. This gives the opportunity of providing first aid services before deciding on the next step. Moreover, if the patient manages to reach at the health care center, the best service to offer is to enroll him/her in one of the hospital acute wards in order to receive initial treatments with intensive care (Thomas & Hersen, 2010). In order to help the client receive the recommended treatment, the following are some of the services that require first priority.
- Enquire History of the Patient
- The first service to conduct is engaging to a dialogue with the patient in order to get clear information concerning the potential problem. In order for the communication to be effective, first is to conduct proper introductions. For example by telling the client my name and avoid irrespective terms and voice tone. This will help in winning the client’s trust and enhance strong relationship. After making the proper introductions, the next objective is to enquire the history of the client in relation to the potential problem. In this case, the first option is to establish the chief complaints of the client. After that, the next issue to consider is history of the present illness. Then the next issue is to establish the current health status and enquire whether the client has been getting any treatment. Moreover, it is necessary to identify certain data concerning the client. This means getting to know the age, date of birth, sex and race of the client (Cohen & Cesta, 2005).
- Physical Exam
- This is one of the excellent ways to gather information regarding the problem affecting the patient. The importance of conducting physical assessment is that a medical profession gets to know the baseline of information ought to help in future assessments. Moreover, physical assessment assists in validating all the complaints made by the client when conducting the history sessions. Physical assessment also assists to monitor the health problems made by the client. Another advantage of conducting physical assessment is to formulate various diagnosis of the clients problem (Cohen & Cesta, 2005).
- Diagnostic Tests
- A diagnosis entails conducting various tests in order to come up with a comprehensive conclusion of the best treatment to give. The best way of accomplishing this objective is by using various hospital instruments. Reflecting on all the information given by the client and combining with the results got after making various tests, makes the diagnosis process successful. This allows the next step to take place. Diagnosis can also include various laboratory tests in order to identify the patients’ problem (Kathol, Perez & Cohen, 2010).
- Treatment
- After making identify the client’s problem, the next recommendable step is to provide the treatment. Provide the best treatment means giving the right medication after understanding what has caused the diseases and the possible future response. While offering treatment, it is possible to decide whether to give various medicines or there is a need for the client to take several doses while still in hospital until the situation changes.
- Roles of the case manager
- Some of the roles as a case manager include enhancing that every client receives the right services and proper medication. My role as a case manager is to make sure there is a reduction in number of crises that may occur in future. Moreover, through enhancing proper management, it will be possible to conduct earlier detection of various problems effecting clients (Kathol, Perez & Cohen, 2010).
- Reference
- Cohen, E. L., & Cesta, T. G. (2005). Nursing case management: From essentials to advanced practice applications. St. Louis: Elsevier Mosby.
- Kathol, R. G., Perez, R., & Cohen, J. S. (2010). The integrated case management manual: Assisting complex patients regain physical and mental health. New York: Springer.
- Thomas, J. C., & Hersen, M. (2010). Handbook of clinical psychology competencies. New York: Springer.
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