Given that the project is implemented and gets running by 2020, it is expected that by the year 2021, the Whitley’s Gourmet Food will have around 25 new franchises stores. At the kick of the project in 2020, there is a predicted 37% rise in the total number of consumers before the end of 2020 (Mark, & Lurie, 2018). Additionally, there will be a 77% growth in the total number of consumers towards the end of 2021.

            On the other hand, the use of this new system will make the company to successful because customers will have the potential of logging-in in the newly proposed system starting 01/08/2020 onwards. At least all the facilities for its establishment will also be easily availed and accessed by each customer and its associated retail branches. Furthermore, increase in the volume of potential customers will be encountered because the use of this software will make its transaction rate to be doubled by 75% from the existing daily transaction rate by the end of the year 2020 and onwards. The company’s rate of success can be realized in case a 24x7 customer service provision will start on 01/08/2020 onwards.

            Once the project has been launched, the company will have the opportunity of carrying out its daily activities easily and faster so as to increase customer satisfaction. In return, customer retention will increase coupled with the increase in the economies of scale of the company. In the process of improving the strategic relationship of the company, using this new software will improve its social status through enhancing operational standards (Mark & Lurie, 2018). As compared to the existing software, the use of such innovative software will quicken employment of new business owners, financial bookkeeping system, and the development of new shops.

6. Constraints

            The proposed Whitley’s Gourmet Food Gourmet Online will highly depend on the data of the existing system. The greatest challenge of relying on and using this data for the new system to be able to actualize is that the earlier mechanisms of handling data are poor and dubious. The integration between the two systems will be a serious problem and this might take time and even result in extra costs. The Gourmet Online system will call for workforce training to keep them updated on its use. Some of the staff members might tend to be reluctant to embrace the change and remain glued to the odd system. The new system might disadvantage the less flexible individuals resulting in performance drop concerning the sales of goods and customer satisfaction due to the lack of first-hand digital skills. The rollover for the Gourmet Online will cost the Whitley’s Gourmet foods some money in design, development, testing, and implementation which will add up to the company's expenses. Increased expenses will have a negative implication on the profits of the company.

            Additionally, Testing and implementation of the project which uses the waterfall method will be started in phases thus it will take time before everything migrates to online (Bassil, 2012). The 2020 success criteria might remain to be a written text over the implementation challenges turning it to a 2021 or 2022 project. At some point, new workers will be required who can blend well with the technology to produce desirable results. The fears for the failure of the system to deliver the best results despite heavily investing the Whitley’s Gourmet foods’ resources might be a stumbling block for the actualization of the project. IT world is rapidly changing and advancing thus it might end becoming a short-lived achievement for the company only to be forced to get back to the drawing table and come up with a new system.  Some sales teams have established groups and mechanisms in which they reach out to their customers since the new project focuses on reaching those customers in a better, convenient and reliable manner within a short time, the sales team might feel threatened by possible resize of the employees resulting to job losses. All these fears will bring in a lack of motivation and poor performance or undeserved opposition.

            The constraints of the Whitley’s “Gourmet Online” project include;

1. Project completion by 12/12/2021
2. Management of the budgeted amount of $ 8 million
3. the makeup of the project team has seven full time workers and two part-time workers as follows;
4. One full-time project manager
5. Two full-time business analysts
6. Two full-time hardware engineers
7. One full-time security engineer
8. One full-time network engineer
9. One part-time accountant
10. One part-time vendor relationship manager