Questions and Topics We Can Help You To Answer:
Paper Instructions:

NCO needs to change in order to be competitive with external computer service providers. Assume you are hired as a consultant to help NCO implement the change. They ask you: “What should we do to get this change off to a good start AND lay the foundation for a successful implementation?” More specifically, identify three to five actions (implementation steps) that they should take and briefly explain why each one is an important action to take.