Questions We Can Help to Answer
Instructions:

Choose one of the following:

What organizational culture aspects might work against the practice of confronting and problem solving as a mode of conflict resolution?
If an organization discovered that its approaches to conflict resolution did not include confronting and problem solving, what steps might the organization take to include this mode in its culture?
It has been suggested that confronting and problem solving is the most effective mode of conflict resolution.  Give an example when it might be advantageous to use smoothing and avoiding.  Similarly, give an example when it might be better to use bargaining and forcing.