Questions And Topics We Can Help You To Answer

One to two sentence answers. From the textbook Information Systems Today by Joe Valacich and Christoph Schneider, chapter 7-9


Chapter 7

1. What are core business processes?
3. What are the core and support activities of a value chain?
5. Describe what enterprise systems are and how they have evolved.
7.Compare and contrast customized and packaged-based software.
8. What are the core components of ERP system?
9. What are the keys to successfully implementing an ERP system?

Chapter 8

1.Describe supply chains and explain why “supply network” may be a more accurate term?
2. Contrast B2B portals with B2B marketplaces.
3. What are two processes innovations enabled by effective collaboration within supply networks.
4. Explain how effectively managing the supply chain can help and organization be a responsible social citizen.
10. How does CRM differ from SCM?
11. What is a CRM system, and what are its primary componets?

Chapter 9

2.Describe how to make a successful business case, contrasting faith-, fear-, and fact-based arguments.
3. Compare and contrast tangible and intangible benefits and costs.
4. Contrast the perspectives of different stakeholders involved in making information systems investment decisions.
6. What are the four phases of the systems development life cycle (SDLC)?
7. List and describe five techniques used in requirements collection.
8. What are the three major components//tasks used in requirements collection?
14. What are the three recommendations made in this chapter for managing an IS outsourcing relationship?
17. What is system benchmarking, and what are some common benchmarks?