Questions and Topics We Can Help You To Answer:
Watch the video on W. Edwards Deming’s 14 Points. In a brief, APA formatted essay, compare and contrast the Baldrige Principles with Deming’s 14 points.
http://www.youtube.com/watch?v=edE0Cli943k
The Baldrige core principles
• Visionary leadership
• Customer-centered excellence
• Organizational and personal learning
• Valuing workforce members and partners
• Agility
• Focus on the future
• Managing for innovation
• Management by fact
• Societal responsibility
• Focus on results and creating value
• Systems perspective