- Airline Computer Applications
- Flight Dispatch Applications
- In order for one to possess a legal permission of conducting any aircraft operations, it is necessary to take various tests outlined by the government and aircraft organizations. The need to undertake the tests is to determine whether the applicant is eligible to operate on various aircraft operations. The tests also help in determining whether the applicants possess the required knowledge and judgment in order to prevent an aircraft accident. The applicant ought to demonstrate to have acquired knowledge in a number of fields related to the aircraft operations. Nowadays, most of the examiners require the recruits applying for aircraft operations to demonstrate the knowledge about computer produced calculations.
- One of the fields that the applicant needs to acquire competent knowledge is about the procedures concerning dispatcher resource management. This gives a clear indication that the applicant will be able to conduct the required operations while offered an opportunity to conduct any operation related to aircraft. The application also needs to have competent communication and writing skills. The body that gives the applicant permission to operate on aircraft operations requires one to have a teamwork spirit. This is because a group of people conducts all the operations that relate to airline. Even though, everyone is entitled to conduct obligations relating to his/her career, the airline industry requires teamwork effort in order to run all operations smoothly. The applicant also needs to have the necessary knowledge about aeronautical decision-making. This is to indicate that the applicant will be able to apply the skills acquired through education in any demanding situation while operating an aircraft.
- The other requirement that the applicant need to posses is about how he/she is eligible to assess and solve a certain problem within the aircraft system. The applicant also needs to be able to establishing any situation that requires consideration. A competent application also needs to have the ability to generate and evaluate several alternatives. Other requirement that the applicant ought to have includes possessing the knowledge of contingency planning. Another requirement is to use and operate all the support tools and technologies that relate to aircraft operations. Most of all these operations require the knowledge of applying computer skills in order to attain the required obligations.
- Major computer Applications
- One of the major computer applications in the airline services is the reservation system. Various operations take place under the reservation system. Some of these operations include airline schedules and fair tariffs. Other operations under this system include the passenger reservation and giving out of tickets to the potential customers. In most of the cases, all the outlined operations under the reservation system take place through the help of the computers. These services relate direct to the airlines distribution system that works under the reservation system. The outlined operation through the help of computerized systems pushes the necessary information to the global distribution systems. The GDS system helps in making the reservations that relate to most major airlines into a single system.
- The other major operation that takes place in the airline through the help of a computerized system is messaging of information. All the massages that take place in the airline are computerized in such a way that distribution channels can be able to access the information contained in the GDS. Private companies run some of the GDS and therefore a computerized system is necessary for the airline to access all the required information. Most of the reservation system uses the computerized system in order to attain all the required obligations. Some of the operations that take place under the reservation system and require computerized system in order to attain the required obligations include:
- Inventory management
- Various operations take place under the airline’s inventory. The inventory in the airline is composed of various sections or classes. The booking of each class is different from the other and it is determined by the financial ability of an individual. This means that those people in the first class tend to pay much money compared to the one in the second class and in third class. Some of the airline contains up to about 26 booking classes and all of them require management of high technology. Under the inventory management, various activities that require computerized system include recording the price of every customer and which class the booked class. Most of the airline organizations tend to offer other services like giving the customers various hospitality services. Most of this hospitality services require calculations that are done mostly by the use of computers.
- Other services that take place in the inventory management and require computerized system include importing of the data that relates to the various operations ought to take place in the airline. All the calculations and recording of data helps the organization to keep everything under control in order know when the organization is making loses or profits after every financial year. The other operations that takes place under the inventory management include the controlling the interface to an airline’s operations. All these activities require a computerized system.
- Fare quote and ticketing
- Another area in which the airline industry uses computerized system in order to operate on various issues is fair quote and ticketing. Various data of significance importance about the airline are kept in the fare data store. Most of this data include the fare tariffs, routes of operation and the rules set by the airline. Other important information contained in the data store includes routing maps and the fare that every route ought to cost. All the compiled fare conditions in the airline are composed in the data. In most cases, two types of interchange are used in the fare data. The two types include the ATPCO and SITA. Both of the two fare types help the airline to connect and distribute the fare tariffs to all GDS. The GDS system also helps the airline to connect to all subscribers. Fares are not the same in all airlines but they tend to differ due to various reasons and rules of a specific airline company. Every airline has its own staff members who are entitled to regulate the airfare rules with respect to the organization’s regulations.
- Concerning the issue of ticketing, most of the airline companies issue electronic tickets. The companies also help in storing the electronic tickets in order to keep the number of the customers who used their services in a certain period through the ticketing complex system. This also helps the financial department in the airline to obtain the profits that the airline has managed to achieve at the end of every financial year. Computer application in the airline industry have helped to make all the ticketing process vary easy and customer friendly process to use. The electronic tickets include the information necessary for both the client and the company. For example, the electronic ticket comprises, ticket number, the amount of failure charged to a specific route and the tax charged by the authorities to the airline because of offering various services to the customer. The electronic ticket also comprises the exchange rate information and sometimes the history of the particular customer. All these processes are done through the help of computer application in the airlines.
- In-flight service and provisioning programs
- Many of the in flight-services require computer application in order to help and assist either the client or the airline itself in a professional way. Some of the services include, comprehensive billing and various customer care solutions. Computer application also makes it possible for the company to apply authentication in every procedure that the clients undertakes with their in the airline while seeking for flight or any other services. Some of the airlines have various automated system that makes everything to be completed in a faster way within the airline. The airline provide better and recommendable customer management services through the help of computer application.
- Billing is one of the major in-flight services that most of the companies offer and the use of computerized system increases efficiency in this particular process. This means that most of the billing operations done in the airline are correct and customer always gets satisfied. Most of the clients tend to believe that the computer never fails in its operations and the billing services offered through computer applications always impresses them. Most of the airlines use computerized billing service in all the operations that they offer to the clients. This means that the billing services are not only restricted to paying of fare but also to the paying of other services offered in the airline. This includes even the hospitality services offered in the airline.
- Authentication services that offered through the application of computers in the airlines include thorough checking of items offered by the customer. This includes both the personal documents like the visa, identification card, the ticket and any other valid travelling material offered by the clients. In most of the time, undertaking of these services through the help of the computer makes it possible for the airline to detect whether there is someone with a fake document. Checking the luggage that most of the customers carry with the help of computerized services makes it possible to detect whether there is anything that the laws of the country do not permit to be transported. Some of the items that the computerized application services help to detect include drugs and counterfeit goods.
- The other main advantage and area where computer application is applied in the airline services include the customer care services. Although the above discussed areas, tend to aid the provision of better services to the customers, it is necessary to use computer application in order to give the best outcomes. Considering that there is a high competition between various airlines, offering customer services through computerized application is one of the best strategies to use. Most of the strategies that the airlines tend to use include the use of computerized accounting management features and the miscellaneous features that relate directly to the customers. Other customer friendly services include the billing of various services and items in the airline. Other services that most of the airline companies tend to use through computer application in luring of more clients include the use of incident tracking features. Many of the companies’ win the loyalty of their clients by convincing them that incase of anything unusual happens, they will be able to offer the quickest help that they can. Processing of credit cards for the customers is one of the most services that the airline companies offer to their clients. The clients are safe that they do not have to carry cash money while using the services offered by most of the airlines.
- Airline Training programs
- Various ways in which most of the staff members and students apply in relation to computer application include pilot training where most of the students receive lectures with the help of various devices. The closeness and interaction created by using the devices make it possible for the students to understand more about the course they undertake. The other area that student has an added advantage while using the computerized system is the maintenance training in the aviation industry. While learning about various maintenance fundamentals through the help of a computer, the students also have the opportunity to learn about the troubleshooting process taught using training stimulators.
- While training about the jet aircraft maintenance techniques, various computerized features are applied. Some of these features include learning about high-resolution graphics and digital audio applications. Other programs that the students tend to learn include the use of scanned images and digital videos. The students have the opportunity to learn more about the media content that can be of much help in the major aviation applications. Application of computers is extensively used in many of the aviation training branches apart from the pilot training. Some of other training that use computer application include x-ray interpretation. Safety and emergency application are some of the most common lessons that the students learn using computer application techniques.
- Various programs entitled to help students in understanding computer application are developed with the use of computers. The design programs are written with the intension of helping the students to understand more about aviation. Many of the advanced aviation materials that the students can be able to keep on their minds are saved in computers. This makes it possible for the students to keep on revising the necessary information throughout the course and later in life. Use of computer in learning institutions makes it possible for the students to obtain helpful information that was used by former scholars in the same industry. The students get the ability to understand more on how to operate various tools in the aviation industry. The students are also able to understand more about the how to act when in a complicated situation when operating the aircrafts. Much of this information is found from many of the former scholars in the industry of aviation. Many of the students describe that training through the computer is flexible and offers them a chance to understanding more. This is because they are able to access much of the scholarly materials associated with their course.
- Airline Administration and the purpose of computer applications
- Most of the activities that take place in the airlines are very dependent on computers in order to function. Although some of them can function even without the use of computers, they are slow and take a lot of time. The administrations in the airline office are able to know about the in-flight operations in the airline. The administrations are also able to know about how the aircrafts are functioning by the use of computerized system. The software engineers in the aircraft are able to perform all their operations by use of computers. They are able to implement searching and sorting programs that enhance application of various databases with the help of computers. Computer application in the airline helps in simplifying the workload in many departments. With the help of computer system, the airline is able to serve many customers within a short period. This cannot be possible while working manually without the help of computers.
- The administration department of the airline is also able to diagnose possible problem in their system of operation with the help of computer applications. They are also able to interpret a number of roles that the system requires in order to function properly. With the help of computers, the administration is able to apply various rules used in the airline industry in order to predict possible outcomes in the operation of the system. The ability of predicting possible outcomes is of significance importance because the administration is able to detect any possibility of an accident or mechanical breakdown with all the aircrafts in operation. The administration is also able to offer instructions to various personnel at all the departments in the airline. Computer application helps the administration to get in touch with the pilot on duty and give instruction.
- Maintenance, routing and Crew Scheduling Applications
- Computer application offers significance contribution in making the work of maintaining aircrafts easier. Many of the workload that involves aircraft maintenance is done with the help of computers. A software system helps to identify the exact location of a mechanical problem with the aircraft. With the help of advanced technology, a technician is able to identify any possible problem within the aircraft with a wearable toolbox computer. The wearable toolbox computer helps in identification of a possible problem where it displays an overview of any identified defect within the system of the aircraft. All the aircrafts comprise an electronic logo book where the use of a computer system helps to identify any possible defect within the aircraft.
- Computer application is of significance importance while scheduling various operations related to maintenance of an aircraft. Technicians require identifying, plan and operating as variety of problems within the aircraft through the help of a software system. A number of mathematical optimization models require to be solved with the help of a software system in order to operate on a technical problem within the aircraft. Use of computer application helps the technicians and all the flight attendants to solve any problem that might appear within the shortest time possible. Although maintenance of an aircraft depends with the airline company, a maintenance check-up is necessary after every 65 hours of flight. During this check up, a software system is required to detect any problem. In most of the common airlines, a scheduling structure is maintained through the help of various logical rotations. A software system is able to generate logical rotations that the aircraft has covered within a set period. After generating the logical rotations, the technician is able to identify which parts in the aircraft need maintenance check-up.
- Reservation Systems
- The airline reservation systems are used mostly in the process of tracking and maintaining records. The systems play a major role in making sure that the concerned officials in the administration records all the fright schedules. Through the reservation system, the administration is able to check and identify all the requirements of every client and the seats that they are located in the aircraft. The reservation system also deals with aircraft loading and flight inventory services. Other services included in the reservation system are the purchasing of tickets and fare tariffs. The reservation system serves all the customers in the aircraft from the start of the journey until the end. Through the computerized system, the administration of the airline is able to offer high quality services to all the customers.
- The users of the reservation system are classified within a certain operating level within the aircraft department. The structure of how the reservation system works depends on the regulation of a certain airline. Every airline is entitled to have its own reservation system. The reservation system is disconnected from other operating systems and has a different number of airlines from others. Each reservation system does not issue the same tickets with other systems in the industry. Computer applications tend to be of much advantage because it helps in creating a link of information related to air travel accessible by other multiple airlines. Nowadays, through the help of computer applications, several travel agents can be able to access the information in a reservation system. Through the help of computer applications, major types of airline reservation systems are able to access and offer information to the travel agents. The reservations are also able to provide the information directly to the travel agents with the help of computerized system.
3107 Words 11 Pages
