Internal and External Stakeholders
After the September 1, 2001 attack, the federal government took official acts to prevent further attacks. The acts included creating a state of emergency, use of military force, use of antiterrorism task force, and developed homeland security (Sullivan et al, 2005). The official act or the major step taken was that of developing an office of homeland security to prevent the acts of terrorism. In 2002, the office of homeland security and its departments were established to prevent terrorism, reducing vulnerabilities, minimize the damages, and assist in recovery (Sullivan et al, 2005). The meet the objectives, the major stakeholders in the department of homeland security were;
Emergency Preparedness and Response- this is a stakeholder in DHS and its purpose is to provide financial support and power to the workforce so that they can be in a position to provide an immediate response to attacks (Sullivan et al, 2005).The department provides resources such as firefighters, medical personnel, training, and an effective communication system to ensure that all responder agencies provides response and recovery in an effective manner.
Information Analysis and Infrastructure Protection- this is a stakeholder in the DHS and its purpose is to collect information from the intelligence-gathering agencies and conduct a timely and thorough analysis of information about terrorist groups. After conducting analysis, the department prevents threats and conveys intelligence to the state and local agencies so that they can maintain public safety (Sullivan et al, 2005). In addition to information analysis, the department partners with the state and local agencies to protect the infrastructure such as the energy, transportation, and telecommunications systems. They work together to identify and disrupt vulnerabilities that could cause damage to the critical infrastructure.
Border and Transportation Security-this is a stakeholder in the DHS and its purpose is to protect the national borders. The department conducts effective screening at the point of entry to prevent terrorists from entering the U.S. The department has management system such as the Coast Guard and Transportation Security Agency whose role is to ensure that goods existing and entering the nation are legitimate (Sullivan et al, 2005).The division in this department uses various methods such as asking the visitors and international students to produce travel documentation to prevent the use of illegal documents. The agencies also employ nonintrusive inspection technologies to ensure effective screening.
Science and Technology- this is a stakeholder in the DHS and its purpose is to provide national program and technology that would help the agencies in early detection of terrorism. The department has a research and development center where workers with adequate skills and knowledge bring technological innovations for attacking terrorist (Sullivan et al, 2005). For example, the department ensures that all the countermeasure techniques are tested to ensure that nations use effective techniques.
The stakeholders in the DHS have influenced the situation in a positive way in that all the stakeholders have strategic planning and they also cooperate in maintaining security. Note that preventing a terrorist attack is not an easy task but the corporation has enabled the stakeholders to share information, share the resources available, and assess vulnerabilities to enhance security capabilities (Sullivan et al, 2005). The stakeholders have a higher level of engagement and commitment and they act as the first responders. For example, the stakeholders responsible for border security has ensured the minimization of terrorist threats by restricting the entry of undocumented immigrants and illicit substances. The department of science and technology has ensured that the nation has the technological capability to respond to biological and chemical threats. The Emergency Preparedness and Response has also influenced the situation in a positive way in that it has enabled its subdivisions to provide immediate response and recovery to all hazards. Another important point is that today, all the departments of DHS are sharing information through the help from the office of intelligence and analysis. The departments understand future threats and utilize the available resources to prevent the threat from occurring.
To ensure that stakeholders bring sustainable solutions, I would consider the stakeholders who have the necessary information and knowledge and one who will bring positive outcomes. I would conduct stakeholder analysis and understand their importance and influence, their interest, as well as their strategic stakeholder plan (Burger, 2011). Stakeholder analysis will help select sensitive stakeholder and avoid the conflict. Before selecting the stakeholder, I would analyze the problem that needs to be worked out. Since there are several stakeholders, the next step is to choose the stakeholder who is affected by the problem (Burger, 2011). This will enable the stakeholder to successfully complete the work. I would also inform the stakeholder what I expect so that he or she can implement a positive insight into the decision process.
The stakeholder may provide great solutions but individuals may have different opinions toward the problem. However, to motivate the individuals to accept the solution, I would discuss the problem freely and openly with them. The purpose of discussing the problem is to foster collaboration, understand the goals, communicate about the problem, propose the new solutions, and allow them to contribute their concerns and ideas (Mulvey et al, 2013). After ensuring that they have gained confidence, I will let them know how the solution will increase efficiency.
References
Sullivan, L. E., Rosen, M. S. S., Schulz, D. M. M., & Haberfeld, M. R. (2005). Encyclopedia of
law enforcement. Thousand Oaks: Sage Publications.
Mulvey, P., Kupersmith, K., & McGoey, K. (2013). Business analysis for dummies. Hoboken,
N.J: For Dummies.
Burger, J. (2011). Stakeholders and scientists: Achieving implementable solutions to energy and
environmental issues. New York: Springer.