United Healthcare

United Health readiness to address public health care needs is based on its innovative efforts that are under the guidance of real practical end. The next decade will see the organization turn to empowering its consumers by enabling quality health care access , improving the functioning of the health care system and enhancing health care affordability to both employees and the customers (UnitedHealth Group, 2010). The focus in these issues will help the firm to align itself with the growing national will to tackle the core issues facing the health care systems to make them work effectively for all citizens. By recognizing the need for these fundamental changes, the firm will be able to rise to the challenge of the emerging health care needs and embrace the opportunity for modernizing the healthcare systems. A combination of opening new markets and more opportunities to cater for citizens will help the firm to attain new growths.

The organization’s readiness has been wrought in the integration of innovation with discipline in capital management, modernization efforts, the targeted growth and very mature programs for market engagement. The growing role of the firm in aligning the health care system with the need for more involvement in public health care and health has created a relationship that involve the personal and social part of citizens life (Baskin, 2015). This shows a deep commitment to put the organization’s management in the shoes of the public it serves so that they deliver high performance while deliberately offering dependability and compassion which is matched properly to the enabling tasks the firm will play in the country’s health care in the coming decade. Within all the organization’s businesses, the management is increasing the efforts aimed at developing and promoting innovative thinking while focusing on processes that can translate efficiently new innovations into achievable reality.  This has led to new network and designs for products and payment approaches (Ho, 2015). The organization has also adopted new ways of engaging the public in their health or health care so as to promote better choices on health products. This process also involves implementation of new technology to make simple the public health care experience for all the care providers and consumers. New relationships are built to enable the organization reach and offer services to the public from various perspectives (Baskin, 2015). These relationships are seen in the various collaborations with various organizations such as YMCA, Sesame Street, National Restaurant Association, Cisco and Walgreens.  This is an important step forward since the firm understands that next wave of opportunities for growth will benefit those who essentially assist in making the health care systems improvements in a sustainable manner (Neuman, 2015).

 The introduction of new technology by the organization has also prepared the firm in catering for the health care needs in over the next 10 years. In collaboration of various tech firms such as Cisco, the organization has been able to introduce the telemedicine through teleconferencing technology of high resolution and the diagnostic equipments digitization.  This has assisted the organization to establish a National Tele-health Network which enables physicians in checking and diagnosing patients one-on-one when it is not possible to have an in-person visit (UnitedHealth Group, 2010). A major challenge addressed by this innovation is scarcity of physicians who provides primary health care. Over the recent years, many parts of the nation and various medical specialties have been reporting cases of physician scarcity as reported by the American Association of Medical Colleges.  These effects are mostly felt in the rural areas, which will be a great health care challenge given that about 20 % of the population in United States resides in the rural areas and only about 9 % of all physicians serve these communities. For instance, the organization has collaborated with the Centura Health and Colorado State to facilitate doctors reach into the communities in the states that have long been underserved (UnitedHealth Group, 2010).  Majority of these patients involves those facing the challenge of poverty which acts as a barrier in health care accessibility.

Another important aspect is the goal the organization has that involves connecting health communities, making them more accountable, transparent and efficient.  A major challenge that will be addressed is the use of systems that are paper-based, reducing the amount of time that physicians spend with patients. The organization’s project for Physician Model Office will help in making easier for physicians to adopt health IT which will improve on time spent with patients (Ho, 2015). In future, many physicians who currently use manual, paper based systems for records and administration are expected to shift to electronic processes and systems. Such IT innovations connect many labs, pharmacies and hospitals with government and commercial benefits sponsors (Ho, 2015). Through such linkages, the organization will assist the government to lower health care costs while improving the medical outcomes.  In addition, United Healthcare provides a complete range of health benefits services and products for all stages of life across the various health care systems such as Medicaid and Medicare that are employer-sponsored and individual benefits (UnitedHealth Group, 2010). A combination of these aspects prepares the organization to provide health care services to citizens over the next decade.

Strategic plan

1. Network growth and future health services

The various challenges experienced in the health care sector have led to fast technological development in service delivery. For better service delivery, United Health has to focus on service delivery improvement while taking care of customers’ needs. This plan should involve focusing on society needs through the development of a healthier environment. The firm will engage more with public health facilities and authorities in introducing new technology in terms equipments and programs which will contribute greatly towards healthcare provision.

1. Nursing staffing

Due to nursing staff challenges related to shortages, training and development, many healthcare facilities to meet the health care needs in the society. A health care systems will be implemented which will ensure that practicing nurses are evenly distributes across all regions in the country. The plan involves motivation for students to follow the nursing careers so that to have a large pull of trained nurses to provide health care services.

• Resources management

For proper management of resources, health care systems are to be digitalized in the whole organization and other healthcare facilities while advocating for the same across the healthcare industry. A reform on health care policies will ensure that escalation of healthcare costs are tackled so as insurance coverage can be universal.

1. Patients’ satisfaction

To achieve effectiveness in service delivery will be the major basis of meeting the health care needs for patients. Use of improved technology in record keeping diagnostic procedures and payment methods will ensure that little time is spent in offering services. The new technology will be adopted by all health care givers after training so as to enhance service delivery.

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