Questions
- Systems thinking model is an effective approach that can help a healthcare corporation in obtaining what form of elements?
- Increased growth
- Adequate resources
- Slow growth and the existence of different views on the situation on how it can be handled
Answer and explanation
The answer is the indication of several perspectives to handle the issue as well as slow development over time. When there is an issue in an organization and the options seem too many to settle for the best this calls for system thinking approach to handle growth issues. The system is not required when the resources and growth are positive.
- In a healthcare institution what is the general sign that demonstrates the necessity for a system thinking approach?
- Organized and comprehensive complexity
- Purposefulness
- Non connectedness
Answer and explanation
The correct answer is organized and comprehensive complexity. Organized and complete complexity is a necessity in managing healthcare institutions since the systems normally requires commitment and the subjection of increased effort. Purposeless and the lack of connection are wrong since the since is normally an attempt to develop directions for a situation. This means that it develops a purpose thus creating the connection needed in ensuring and sustaining efficiency within the system.
- Define patient satisfaction?
- The degree to which the patients needs have been accomplished
- Quality as well as affordability of healthcare given
- A measure to the level in which the patient is content with the healthcare services which was obtained from a healthcare giver.
Answer and explanation
It is the measure of the patient’s contentment in regard to the services offer by the healthcare giver (Davidson, 11). Quality and affordability of care are different from satisfaction since they involve the system in general and moreover satisfaction of needs may not be contentment.
- What type of physician is characterized by high patient satisfaction?
- Authoritarian
- Egalitarian
- Uninvolved
Answer and explanation
Egalitarian is the correct answer because the type of physicians treats, makes recommendations by discussing the available options and allow the patient to be involved in creating decisions (Davidson, 12). Uninvolved and authoritarian ones tend to treat and give recommendations based on their own authority.
Reference
Davidson, Emily. Current issues in healthcare management in the United States and identified management issue: patient satisfaction. N.d, 1-23. pdf
