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Objective

Dedicated graduate RN pursuing a career in the medical organization that will benefit from my education and the skills to provide the best care to the patient and community. Committed to offering best of care through effective education and counselling. Proven in leadership and pose a high ability for enhancing patients care and satisfactions and streamlining safety protocols for comprehensive patient care. Friendly and compassionate with excellent communication skills, flexible; available days, weekends, afternoons, weekends and holidays. Discreet and confidential in all dealings with patients and staffs.

Highlight of expertise

 

• Nursing Skills
• Ability to with stand pressure
• Fast learner
• Excellent communication skills
• Computer skills in MS Office, Outlook and Excel
• Strong organizational skills
• Trilingual
• Medical record keeping
• Solid interpersonal skills and objective oriented
• Strong customer services
• Strong organizational skills
• Energetic work attitude
• Conflict resolution
• Direct patient care
• Strong Critical Judgment
• Case management

Work experience

 Currently a Case Manager in a Mental Health Program

Duties include;

• Helping mental health clients attain their recovery goals and ensure patients get the best service from the program
• Helping patients access appropriate public mental health services when required and make sure that the patient is responding to the health services being offered.
• Examining the mental and physical state of patients, in addition to examining the co-occurring mental health and substance abuse.
• Collaborate with other team players to prepare treatment plans that are designed to meet the treatment needs of various patients. Involving the patients’ families and advocates in making decisions on treatment.
• Liaise with the patient to talk about the emotional wellbeing of the patients, how well they are able to deal with stress and illnesses, friendship and relationship with others and the daily living skills of the patient.
• Ensure that the privacy of the patient is respected.
• Help patients talk about their current situation and together establish goals that should be worked towards. Make decisions who will be involved in the treatment plan and talk on the strategies that will be used to reach these goals.
• Help patients learn coping skills that will create stability in their lives.
• As treatment progresses asses the mental health of the patients to measure their ability to exist and live together with others in the real world.
• Manage the files of the patient by adding notes to the records of patients based on the assessments and regular evaluations.
• Review progress notes in the patient’s files that are written by other members of the treatment team.
• Oversee the creation of individualized treatment plans for the patients that will help them met desired life goals. And collaborate with the rest of the medical team including doctors and nurses.
• Resolve crises and complaints in patient’s cases as they arrive.
• Oversee the completion of patients’ disability and insurance paper work as needed and make sure the paper work is properly documented.
• Cooperate with the rest of the team to design an after care treatment plan for patients that are being released from the program after successful completion of the treatment.
• Conduct house meetings to patients who have been released to check on their ongoing mental health and evaluate the progress and changes they are making.
• Provide a comprehensive case analysis for all patients enrolled into the program and ensure patients have access to specialized care.

Education Background

Intravenous Therapy Certificate Program