Leadership in nursing
The Diabetes Education Center of Health Alliance Hospital is an outpatient program for children, adults and seniors that have been diagnosed with diabetes and also those who are pre-diabetic. The healthcare organization provides diabetes education classes to individuals and groups throughout the year in person and through virtual platforms to help patients manage their conditions (DEC, 2021). The programs are also designed to help family and friends adapt to living with diabetic patients and how to help them manage their condition. The intervention of a chief nursing officer would help improve the quality of care especially if positive leadership skills are used to enhance the quality of services provided in different departments.
Incorporating nursing leadership through the organization’s chief nursing officer would be an ideal fit as it would increase the efficiency in which nurses and other caregivers attend to their patients as well as improve on the quality of care provided. The Chief nursing officer is in a position to support the mission and vision for the organization because his administrative duties involve planning and overseeing the daily activities within the organization to ensure that everything goes according to plan (IOM, 2011). The mission and vision statement provides a guideline of what is expected from the stuff and also how to go about performing the duties assigned. The approach taken to accomplish the set objective must be in line with the mission and vision statement (Sherman, 2019). The chief nursing officer can therefore organize, direct and coordinate the medical services that the staff engage in to ensure that they are in line with regulations and policies set by the board in accordance with the mission and vision statement.
The chief nursing officer can also help implement positive philosophies and values within the organization. The chief nursing officer is required to maintain high patient and clinical care standards in different departments within the organization. The chief nurse must therefore ensure that patients receive the highest quality of medical care and in safe environments (Cummings et al, 2013). Other than leading by example, the chief nurse can liaison with the hospital management and other stakeholders to assist in the development of values that seek to enhance the quality of care and overall patient satisfaction with the services provided within the organization.
The role of nursing leaders within the organization with regard to patient and system costs include enhancing the quality standards in order to reduce medical errors. Medical organizations incur a lot of cost resolving medical errors and settling lawsuit. The nurse leader must therefore seek out ways to improve the quality of care no only within the organization but also through services offered to patients at home (Sherman, 2019). Training the staff on how to help patients without having to visit the organization will also help reduce the cost of treatment and further enhance customer satisfaction with the service provided.
The nurse leader is also expected to motivate employees and lead by example. Maintaining a positive attitude will communicate the importance of practicing good ethics when treating with patients (Finkelman, 2015). This will in turn communicate the importance of using the appropriate treatment and utilizing the resources available well. Using the right procedures will enhance the quality of care and reduce wastage of resources. It will also reduce the frequency in which diabetic and prediabetic patients visit the organization and thereby reduce the overall patient and system costs.
References
Committee on the Robert Wood Johnson Foundation Initiative on the Future of Nursing, at the Institute of Medicine., & ebrary, Inc. (2011). The future of nursing: Leading change, advancing health. Washington, D.C: National Academies Press.
Diabetic Education Center, (2021) “About the Diabetes Education Centre of Health Alliance Hospital” Westchester Medical Center Health Network
Finkelman A, (2015) “Leadership and management for nurses: Core competencies for quality care. Pearson education
Sherman, R. O. (2019). The nurse leader coach: Become the boss no one wants to leave. Rose O. Sherman Print
Wong, C.A., Cummings, G.G. & Ducharme, L. (2013) The relationship between nursing leadership and patient outcomes: a systematic review update. Journal of Nursing Management 21 (5), 709–724. [WWW document] URL http://onlinelibrary.wiley.com/doi/10.1111/jonm.12116/abstract
