Company description
Introduction
OhioHealth is a reputable non-profitable and a tax exempted system of hospitals that are located in Columbus, Ohio and the areas and the surrounding areas. This system of non-profitable healthcare consists of 11 hospitals and above 200 ambulance services, they offer services such as; in patient, out patient and home care. Their services are available in 47 Ohio counties. Its origin dates back to 1891. It was named as one of the best healthcare systems in America for three consecutive years. It also offers treatment such as; cancer treatment, heart and vascular treatment, maternity and women’s health, trauma services, stroke treatment and sport medicine among many others. The hospital is under the United Methodist church, it is at the district level. The hospitals are guided by policies that are well laid out; these policies have been their guide to success. Its contribution to society cannot be disputed, since the time it was founded its work has helped increase medical care in America and achieved its goal of delivering quality healthcare to the community.
Its origin can be traced to 1891, it was under the protestant hospital and the only hospital that was not under the Roman Catholic Church. It became the fourth hospital in Columbus. In 1992, the OhioHealth hospital became a white cross hospital after the Ohio Methodist Episcopal Conference. Due to financial constrains only the United Methodist church was able to support it. Despite this factor the hospital grew at a quick pace and in 1958, it was breaking grounds at the West North Broadway and Olentangy River Road and due to its location, the new hospital branch was named, Riverside Methodist. In the 1980s, they had started expanding to new fields of medicine (OhioHealth, n.d). OhioHealth members include; Shelby Hospital, O’Bleness Hospital, Doctors Hospitals, Grant Medical Hospital, Riverside Methodist Hospital, Grady Memorial Hospital, Hardin Memorial Hospital, Marion General Hospital, Mansfield Hospital and Dublin Methodist Hospital and Rehabilitation Hospital. In 2018 the system of OhioHealth had 29,000 physicians and volunteers the hospitals also reported a net revenue of $3.5 billion (OhioHealth, n.d)
OhioHealth has been known to bring together expertise and innovation to offer the best services. Among the services they offer is treatment of heart related diseases according to the patients needs. They offer highly recognized cardiologists who offer their expertise in treating and rehabilitating cardiovascular patients. They also have a system in place that notifies their emergency team of an incoming heart attack patient, therefore they are able to offer emergency treatment quickly without any inconveniences. Their cardiologists are also committed in helping their patient take steps that would prevent them from heart diseases. They have programs in place that help the patients stay safe and health and this programs also help reverse a condition that threatens the heart. They also offer cardiac rehabilitation which is an important step towards returning to a heart disease free life, they have a team of experts in place to design rehabilitation program for patient recovering from various heart- vascular diseases’ (OhioHealth, n.d). Lastly, they offer a weight management program to their patients to help control the risk of getting a heart related disease.
Hospital under this system are certified members of the MD Anderson Cancer Network. They have access to internationally recognized cancer protocols. Over the years they have been know to offer the best cancer treatments. They are successfully in managing the care their patients require, they support the need of their cancer patients and help them overcome the challenge they face as a result of living with cancer. They also offer cancer support groups where patients meet and discuss their experiences living with cancer, in these support groups they also offer counseling to their patients. They also provide wellness programs to cater for the need of these patients (OhioHealth, n.d). They are also at the top while it comes to offering integrated cancer care programs, their physicians focus on more that healing the cancer by using this program they offer services such as massage. Lastly, they also help the patients manage the pain, nausea and fatigue that is brought about by cancer.
OhioHealth believes in offering Neuroscience care that is beyond the medical treatment they offer, the collaborative system they offer helps their brain related patients participate in healing their bodies, and spirits as they undergo brain or spine treatment. They have in place over 30 locations that offer neuroscience care throughout the 47 counties that they deliver their healthcare. These facilities offering neuroscience care offer services such as; acute in-patient care, rehabilitation and wellness programs for their patient. The Riverside Methodist Hospital that is under the OhioHealth was ranked by the U.S. and World Report as one of the 2018-2019 best hospital for neurology and neurosurgery (OhioHealth, n.d). They also have nationally and internationally renowned neuroscience experts who offer treatment routines that treat complex neurological conditions.
OhioHealth offers palliative medical care to their patients who are recovering or suffering from diseases such as; cancer, kidney failure, Alzheimer, and multiple Sclerosis. They have a team that helps patient get through these serious conditions. Their programs of Palliative care include; helping their patients prevent new complications that are brought about by their existing condition. They also encourage their patients towards a meaningful experience that include personal and spiritual growth. On top of the care and special services that they deliver they have trained professionals that help people with difficulties of overcoming grief (OhioHealth, n.d). They help these people who are overcome by grief by offering services such as; support groups for all ages, private counseling and expertise art therapy.
OhioHealth in partnership with NovaCare Rehabilitation, offers a national wide recognized outpatient physical rehabilitation services. Their rehabilitation programs include; Comprehensive therapy sessions, and specialized treatment. They also make sure that their services do not inconvenience their patients. Their well know rehabilitation programs are Cancer rehabilitation, cardiac rehabilitation and neurological rehabilitation (OhioHealth, n.d). They also offer imaging and radiology using the most advanced equipment that deliver accurate results. Lastly, they offer national wide recognized orthopedic program that consist of advanced treatment for all kind of bones. Their treatment ranges from joints conditions to the simplest conditions (OhioHealth, n.d). Their treatment programs are extensive and are offered for almost all the diseases.
This system of hospitals has rules and policies that are laid down, these rules and policies are responsible for ensuring that it runs effectively. Their core values include compassion, excellence, integrity and stewardship. Their core mission is to improve the health of those they serve. They also have a code of conduct that is applicable to all the people that work under this system of hospitals. The main role of this code of conduct is to provide guidance and failure to follow the rules results to dire consequences. Some of the rules contained in their code of conduct include; all members are entitled to report any activity which they believe is not in compliance with the pertinent laws (OhioHealth, n.d).
They have policies that ensure the safety of their patient, these policies include; asking for patients consent before putting them through treatment, according each patient with respect by maintain confidentiality and privacy, patients are treated in a manner that preserves their dignity, patients are not to be treated before their medical history is analyzed critically and during emergency cases patient should be treated regardless of their ability to pay. Policies that govern the relationship between the interaction of patients are also laid down. They have also implemented policies that facilitate accurate billing to government tax payers, patients and commercial insurance payers. Policies regarding codding and billing include; bills and claims should only be submitted when services are rendered, Bills and claims should contain accurate diagnosis, medical documents must provide reliable information of the services rendered and accurate and timely and accurate documentation (OhioHealth, n.d).
They also have policies under the name of HIPAA privacy and security regulations. That gives their patients more control on who accesses their healthcare information. These policies require that all those who work for or on behalf of OhioHealth are required to obey this policy by; not leaving patients information on computer screens, not leaving their charts with patients open, printed materials with printed data on patients should be shredded after they are used, patient related discussions should be avoided in public areas, materials with information about a patient should not be stores on an electronic device or left in a car overnight, any theft of loss of patients document should be reported to the department director and casual discussions relating to a patients should be avoided (OhioHealth, n.d).
Policies that monitor the use of electronic media of the company are in place. These policies include; the properties of the of OhioHealth are only to be used for business purpose in accordance with internal policies and procedures, the systems of the company will not ensure safety of personal resources, electronic devices of the company may not be used to send, post, store or download or distribute any threatening materials. Any employee of the company who abuses the use of electronic devices of communication or uses them extensively for purposes that are not related to business will face disciplinary action and denied these privileges (OhioHealth, n.d). There are also policies that guide the business courtesy, these policies include; all employees conducting business on behalf of OhioHealth are expected to conduct themselves with the highest degree of integrity and the company does not accept gifts that are not related to any activity of the company, gifts of these king should be returned and the company policy on gifts explained to the party (OhioHealth, n.d).
Policies to promote diversity and equal employment opportunities are in place to ensure achieve their goal which is to actively promote diversity in their workforce. These policies include; it is the responsibility of every worker to support and comply with this policy and no one shall discriminate his/her fellow workers on the basis of sex, nationality, race, age or ancestry. There are other policies that state it is the responsibility of each OhioHealth worker to preserve the assets that include; time, supplies and equipment’s of the company (OhioHealth, n.d). This and many more policies are laid down to ensure that the business meets its goals.
The culture of the business is characterized by their mission and the value they place on excellent results, integrity and stewardship. The company is also a culturally diverse and a unique work place. The workers working for the company work as a group and share common values. The working atmosphere provides these workers with an atmosphere that challenges their growth and also reward them. The employees work as a group to fulfill their mission. They celebrate the individuals and groups that make them stand as one of the top caregivers. Success is an everyday achievement in the company because be the aim of succeeding is in the heart of every employee (OhioHealth, n.d). They also make a difference in the lives of those they offer their healthcare to.
The company strives to attain good leadership, by training their leaders to be truly listening, everyone’s voice is heard and this motivates the workers to ask questions, they also strive to ensure a collaborative environment. They engage in OhioHealth Leadership Briefing that enable their leaders to share developments taking place in their organization. It is also an organization defined by transparency and moving forward. Healthcare is an evolving field and they are always in the forefront to help this field change through transformative programs like CareConnect and electronic medical records. They provide their workers with benefiting programs that ensure their lives are fulfilling this can be reflected by the flexible timetables they offer their employees (OhioHealth, n.d). Among their top goals is to show how much the community means to them by giving back to them through programs such as, the Heart Walk and CapCity Marathon.
The most essential determinants of whether a company is a great place to work is whether the employees working there say so themselves. A large portion of the great work place assessment survey is based on the confidential information provided anonymously by the employees. This survey includes the demographic of the workers, general information such as the year the company was founded, the net revenue and benefits offered to the employees. This survey also consists of a series of open-ended questions that give the company an opportunity to share their philosophy and practice in the areas of employee development (Columbus, 2018).
OhioHealth has been delivering healthcare to the community since the year 1891, and has grown to be nationally wide recognized, it is a family of 29,000physicians and volunteers. It is a system of 11 hospitals. It has been recognized as one of the largest systems of healthcare givers in the U.S. it has been recognized as one of the “100 Best Companies to work for” by the Fortune magazine for 12 consecutive years. The survey to determine if OhioHealth is a Great place to work was conducted on over 1000 employees of the company, on the Trust Index the company registered 95%. Results of the cultural audit found concluded that OhioHealth has programs that set it apart from other healthcare givers, these programs also reflect what’s best about their culture (Columbus, 2018).
Conclusion
OhioHealth is a reputable non-profit system of 11 hospitals offering healthcare in in over 47 hospitals in Ohio. Its history dates back to 1891, when it was established as the first protestant church in Ohio. Over the years it has been known to deliver excellent healthcare. It offers heart and vascular treatment to its patients, it also offers rehabilitation for patients with heart related diseases. They go ahead and offer programs that prevent heart related diseases. Their cancer experts are recognized and members of MD Anderson Cancer Network. They also offer the best treatment for neuroscience disease. One of their hospitals, Riverside Methodist Hospital was recognized as one of the best in neurology hospitals in America. They also offer rehabilitation to patients with diseases such as cancer and Alzheimer’s. they also offer programs that help patients with difficulties in processing grief. They have policies that in place to ensure that they meet their goals, these policies are contained in their code of conduct. It was also ranked as one of the Great places to work following a survey that was conducted on the employees, the culture of the organization, and the history of the organization. It was also among the “100 Best Companies to Work for”. Everything provided above confirms that they have achieved one of their top goals which was to provide quality healthcare to the community surrounding it.
References
Columbus,OH, (2018). OhioHealth makes FORTUNE’s “100 Best Companies to Work For” list for 12th consecutive years. Retrieved from; https://newsroom.ohiohealth.com/ohiohealth- makes-fortunes-100-best-companies-to-work-for-list-for-12th-consecutive-year/
OhioHealth (n.d) OhioHealth Culture. Retrived from; https://www.ohiohealth.com/careers/why-work- here/culture/
OhioHealth (n.d). Code of Conduct. Retrieved from; https://www.ohiohealth.com/siteassets/vendors/code-of-conduct.pdf
OhioHealth (n.d). Heart Health Starts Here. Retrieved from; https://www.ohiohealth.com/
OhioHealth (n.d). Cancer Care. Retrieved from; https://www.ohiohealth.com/services/results/?q=Cancer%20Care&locq=&type=services&servic e=Cancer%20Care
OhioHealth (n.d). Neuroscience Care at OhioHealth. Retrieved from; https://www.ohiohealth.com/services/neuroscience/
OhioHealth (n.d.). Imaging and Radiology at OhioHealth. Retrieved; https://www.ohiohealth.com/services/imaging-radiology/
OhioHealth (n.d). Palliative Care. Retrieved from; https://www.ohiohealth.com/services/results/?q=Palliative%20Care&locq=&type=services&ser vice=Palliative%20Care
