Management
Priceline group is an American firm which offers online travel and linked services to clients and local partners in more than 200 hundred countries. The company has got six crucial brands which are priceline.com, agoda.com, booking.com, KAYAK, OpenTable and Rentalcars.com, which enable it to be able to carry out different tasks at ease and efficiently. The company operates in different continents in the world, and it operates in Africa in over 40 African languages (Robinson et al, 39). This company was previously known as Priceline.com LLC, but it was later renamed in the year 2014 in order to initiate its advancement as a single company with several independently owned brands.
The Human resources management of the company offers great opportunities to the employees through advocating for internal recruitment. The company recruits internally and this allows the employees to be able to feel appreciated and thus providing the best services to the company. Moreover, through recruiting internally, this boosts the morale of the employees hence working hard in order to be rewarded for their hard work (Robinson et al, 39). Furthermore, this acts as a reward since a new position would be filled by an employee who will then leave behind a space which will then be filled by another employee, hence creating room for external recruitment. The company consequently considers its employees before, who then create room for external recruitment which brings in a new blood in the company. Through internal recruitment, the company has been able to be consistent in the performance of its services.
Performance appraisal in the company is usually done after the end of each year, this therefore allows the company to be able to avoid any obstacles that it is likely to face. In addition, employees are rewarded according to their performance. Rewards come in different ways which includes salary increment, promotions and increment in bonuses (Robinson et al, 40). This has really motivated the employees in the company and thus they have always offered their best to the company hence it is able to reach its goals. Furthermore, after each and every employee is evaluated, the company holds a meeting whereby all members of the staff regardless of the positions that they hold, are allowed to participate in setting the company’s goals. The employees are therefore able to achieve the company’s goals since they participated in its setting.
The leadership style in the company allows the employees to be able to participate in providing the company with different ideas. The relationship between the employees and the leaders is therefore good, thus the employees work at ease. Each and every employee in the company is a leader or his or her own, and thus making it easy for the company to be able to run at ease (Robinson et al, 41). The employees evaluate their performances and thus living little or no room for mistakes. The manager is only responsible for receiving the tasks being accomplished by different employee groups in the company. On the other hand, the manager can only come in when the employees are encountering problems and thus providing solutions to such problems.
The company has grouped the employees from different departments into different teams where they are supposed to accomplish different tasks. The ideas passed in the teams are then forwarded to the management of the company where it considers the requests of the employees and thus working according to the way the employees want the company to be run (Robinson et al, 41). This has really helped the company to reach its goals and thus it has been able to grow and beat its competitors all over the world. The management of the company is good, but the employees should also be allowed to choose the teams that they are comfortable working with.
Work cited
Robinson, Peter, Paul Fallon, Harry Cameron, and John Crotts. Operations Management in the Travel Industry. , 2016. Print.
