Decision Making Capability

Q1. What capabilities are required of these agents and organizations that want to achieve higher-levels of success when implementing complex technology projects?

 

In order for an organization to be able to achieve higher goals of success particularly when implementing huge technological processes, the management of the company should be able to implement Enterprise Resource Planning (ERP). ERP comes with a lot of guidelines which the company uses in order to be able to achieve its goals. Moreover, ERP enables the management of the company to be able to come up with different strategies thus incorporating them into the task management systems (Alan et al, 2010). In addition, if the management of the company is able to fully implement ERP, then this will allow the employees to be able to work very hard in being able to reach the desired goals of the company. Through the use of ERP, the agents should be able to change the norms, values and responsibilities of the employees in the company, thus allowing the company to be able to perform better.

If the agents are able to change the norms and the values of the company, then implementing complex technological projects in the organization becomes an easy task (Jennifer, Kenneth, 2011). Changing the responsibilities and norms of the employees helps in allowing the management of the company to be able to come up with a new projects, and thus being able to implement it. Employees’ work according to the values and the organizational culture, thus if the organizational culture and values of the company are changed in order to suit the new technological projects, the employees can be able to work easily with the given projects.

Incorporating new technological projects into an organization requires maximum participation of the employees, since they are the ones who are involved in most activities in the company. Thus the management of the company should be able to understand the types of skills which the employees have, thus implementing technological projects which are friendly to them (Huigang, Nilesh, & Xiajong, 2007). On the other hand, the Top Management Beliefs consequently help in the implementation of complex technological success, simply because, the management of the company will be able to weigh and discuss on which type of technological support the company may require. This therefore means that the management will be able to compare different technological processes, hence picking the one which seems to be very effective (Wlliam, & Ephraim, 2017).

Finally, the management should be able to possess risk management capabilities, whereby they will be able to pick one project, and look at both its benefits and drawbacks. If the project has better benefits as compared to drawback, then the company can be able to implement the technological project into the organization (Jennifer, Kenneth, 2011). In order for this project to be successful, the management will therefore come up with different techniques which can enable the company to be able to avoid any obstacles which it is likely to face.

 

Q2. Use the meta-analysis to show Capabilities, Risks, Challenges, and Failure avoidance modes?

Q3. What mediators and moderators are should exist within for steering groups and managers?

In order for steering groups to be able to work effectively, they should coordinate by the use of rules. This consequently allows peaceful execution of different tasks within the organization. The use of rules and programs also allows for proper managerial and decision making within the steering committee (Galbriath, 1974). Each and every member of the steering committee therefore executes their tasks according to the stipulated rules. Moreover, the implementation of different projects becomes very easy since due to the proper coordination within the committee, different tasks can also be executed. On the other hand, the steering committee does not have have to meet in order to discuss the way the tasks will be executed. This therefore ensures proper flow of information and reduces the chances of misunderstanding within the organization. Coordination by rules should therefore be used in order to better the performance of the steering committee, since the committee members will be able to fully take up their positions, and be able to accomplish the tasks which they are required to execute.

            Hierarchy is also another mediator variable, which allows the separation of power within the company (Huigang, Nilesh, & Xiajong, 2007). Hierarchy consequently allows the employees to be able to work effectively, since they will be answerable to the person who is in charge of them. In addition, they will also be able to avoid misunderstandings within the organization, which is mainly attributed to poor separation of powers within the organization. Moreover, hierarchy allows the organization to be able to achieve more, since proper coordination will enable the work output to be very effective, and thus allowing the organization to be able to gain more from the employees. On the other hand, managers can be able to understand the tasks which they are supposed to undertake, thus staying away from the tasks which they are not supposed to manage (Wlliam, & Ephraim, 2017). When it comes to groups, hierarchy allows the group members to be able to understand how they can effectively impact the group positively, through understanding their roles and the positions they hold in the group (Galbriath, 1974).

            Coordination by the use of target and goals is also very significant in the company, as it allows the steering groups and managers to be able to work hard in order to reach a certain target. Each and every member of a steering committee aims at reaching a certain goal, and so coordinating through the use of goals and targets helps in improving the performance of the managers and the committee members (Galbriath, 1974). This consequently helps in making sure that the organization is able to reach a certain target after a certain period of time. Moreover, it ensures the management of the company provides the employees with the required support, in order to provide the best services for the company. Steering committees can therefore be able to implement different projects, which will enable the company to be able to perform better. The organization can therefore be able to either gain a wider market share, or otherwise be to increase its profits.

On the other hand, if the organization lacks such capabilities, the management and steering committee can be able to use the time factor strategy. According to the time factor strategy, the organization is supposed to work according to a certain set of rules and guidelines, which consequently enables the management of the organization to be able to foster developments. In addition, this model seeks to use time as a main factor, since it cannot be reused or otherwise be created (Galbriath, 1974). It is therefore required of the organization to set deadlines for accomplishing different tasks, thus being able to reach a wider goal (Jennifer, Kenneth, 2011).

Q4. How should steering groups be organized so that their decision-making capacities achieve an adequate approximation of fit on strategic IT endeavors? 

 

Reference

Alan. F, Nicholas. Berente, Kalle, Lyytinen. (2010). Boundary Spanning Competencies and Information System Development Project Success: Thirty First International Conference on Information Systems.

Jennifer. Jewer, Kenneth. McKay. (2011). Antecendents and Consequences of Board IT Governance: Institutional and Strategic Choice Perspective: Journal of the Association for Information Systems.

Galbriath. Jay. (1974). Organization Design: An Information Processing View: European Institute for Advanced Studies.

Huigang. L, Nilesh. S, Qing. H. Xiajong, X. (2007). Assimilation of Enterprises Systems: The Effect of Institutional Pressures and the Mediating Role of Top Management: MIS Quarterly.

Wlliam, Delone & Ephraim, McLean. (2017). The DeLone and McLean Model of Information Systems Success: A Ten-Year Update: Routledge Taylor & Francis Group.