Functions and Activities of HR: Employee Engagement in Non-Union and Union Organizations
Employee engagement is important as it builds a positive working environment and motivates employee toward improving performance and achieving organization goals. Engagement makes employees feels satisfied, develops sense of belonging and a sense of wellbeing hence develops higher performance (Carbonara, 2013). Thus, managers should understand that in order to create a positive organizational performance, they should find strategic ways to increase employee engagement. After implementing strategic ways of engaging employee, then employees will achieve satisfaction, increase commitment, create a positive behavior and as a result there will be higher productivity and profitability (Carbonara, 2013).
In both non-union and union organizations, human resource manager should keep employees engaged through developing retention strategies. These strategies should be implemented during recruitment for the purpose of maintaining the potential talent (Carbonara, 2013). In addition, managers should provide the employees with general orientation which will encourage and motivate employee in developing higher performance. Note that through orientation, new employees will gain a comprehensive understanding of the organization’s mission, polices, visions, duties and responsibilities (Carbonara, 2013). This knowledge will assist the employees in increasing commitment, strive to meet the expectations and reduce fear and anxiety. Second, manager should develop employee engagement through acting as role models. This means that managers should show commitment and display action-orientated services so that employees can imitate the positive behaviors. Third, managers should involve employees in decision making and this will make them develop a sense of belonging. Note that employees like to be value and through sharing opinions and ideas, they will feel engaged (Carbonara, 2013). In addition, employees need satisfactory opportunities which will enable them enjoy job autonomy and work hard to produce expected results. Other point which mangers should understand is that employees need a working environment where all resources are available. On the same note, training is a key element which employees need to advance knowledge and skills (Carbonara, 2013). Last but not least, managers should promote a culture where employee respect each other and strived to achieve a common goal.
Reference
Carbonara, S. (2013). Manager's guide to employee engagement. New York: McGraw-Hill.