Conflict Management Plan: Give examples of how this worked for your team

 In a team that is comprised of diverse people, dealing with conflict is unavoidable. The conflict management plan ensured that our team was ready to address any conflict. The origin of the conflict is usually from differing attitudes, values, expectations, personalities and needs. Effective planning helps in effectively dealing with conflicts without affecting the productivity of the team. Our conflict management plan initially discussed what we would do if a member missed a meeting, could not be reached, and work was unsatisfactory and so on. We also discussed how we would resolve minor disagreements. The plan has worked for our team since every member is allowed to offer their opinions or ideas and the team works together to settle for a mutual choice. In most cases, it is common for the members to hold different working views and attitudes, but the plan has been essential in guiding us about the way forward without negatively affecting our working relationship which would, in turn, affect the overall performance of the team.

We really had not had any issues with our team only disagreements which are expected when we were working on the simulation. To work through any disagreements, we discuss the issue and work on different solutions in the simulation until everyone was happy or accepted what the team had decided for the solution to the issue. For example, all the minor disagreements are resolved to collaborate by talking out until the team comes to an agreement. The approach helps in encouraging togetherness which is critical in enhancing the productivity of a team. In other words, the conflict management plan has been useful in blending the differences within our team by offering a reliable platform to address any form of disagreements.

 

CONFLICT MANAGEMENT PLAN
       Describe how your team will manage conflict.

 

Potential Conflict	Recommended Solution
Member misses a meeting	Reach out to member to see what happened. If it happens repeatedly, will contact instructor for removal from group.
Member cannot be reached	After a few failed attempts (two or three days), reach out to professor about issue.
Member does not complete work on time	Will submit the work on time and make a note of why certain parts are missing and have member submit work once it is complete.
Member work is unsatisfactory	Reach out to member to see what happened and why the work isn’t up to par. Will guide member on to how complete the work properly.
Member drops the course	Will meet with team on how to take on the extra work.
Member has an unavoidable emergency that delays work	Meet with team on how to get the assignment completed on time without the member with the emergency.
How will you resolve minor disagreements?	We will work together as a team and talk it out until we all come to an agreement.
Who rules for major disagreements—team leader or majority rule?	Majority rule
How will you use the Peer Review at the end of the course? What are the consequences of unsatisfactory performance?	We will use the peer review as a tool to reflect on the overall performance of each member in the group throughout the project. Any unsatisfactory performance will be noted in the peer review.
Canvas is temporarily offline or class time is cancelled	We will work together offline to get the work done.