- Examine how the approaches of personnel management, human resource management and strategic human resource management would help the company to implement change and overcome resistance to change.
- Personnel management approach
- Commodity strategy; this strategy includes the efforts that labor has in production. Labor is a commodity and it should be maintained like other commodities in an organization for better production. Effort of employees is mostly influenced by the wages. In an organization, wages should not decline when the supply of labour is high and increase when there is excess demand for the same (Kumar & sharmar, 2001, p.27).Better and consistent pay attracts workers and reduces the instances of poor turnover.
- Protective approach; good and improvised working conditions attracts workers and increases motivation to continue working. Good safety measures to ensure that instances of accidents are minimized, better housing facilities and medication within the organization plays a big role of increasing productivity. Quality is also achieved when workers are sure that their safety is taken care of effectively. Workers take these facilities as their rights and any attempt to deny the rights for the favor of the organization will be against their will hence poor quality will be produced as a way of fighting for these basic rights.
- Social approach; dignity respect from the organization toward workers facilitates better production. Employees should have a peace of mind for better productivity. The organization should ensure that workers are emotionally motivated, mentally set and feel comfortable while working (Kumar & Sharmar, 2001, p.28). Organization should try to treat labor with dignity and more so as humans and not as machines.
- An investigation into the contribution that human resource development and knowledge management could make to enhancing individual and organizational performance and help alleviate the issues highlighted above.
- Human provision strategy; this strategy refers to both external and internal requirements that an organization needs for better prosperity. This helps the organization to attain the relevant competitive advantage from other organizations. It should be understood that competition improves the quality of production. Supply of required equipments boosts production and quality. This reduces the mistakes in production because time as a factor of production is well utilized. Organization is thus able to achieve customers demand thus good relation.
- Merging of organizations; it is the duty of human resource management to ensure that the organization can be able to work together with other organizations. This involves relevant training to the employees to ensure that they have good interrelation. This also minimizes instances of misbehaviors .With this, the organization can get ideas from another organizations to achieve their aim of producing quality products.
- Strategic human resource management
- Individualistic approach; strategic human resource management entails the need of employees performing their tasks with dependency (Armstrong, 2008, p.16). This helps them to focus on the assigned tasks without expecting the help of their colleagues. The process of production will increase because each employee applies their knowledge without criticism from others. This provides good working environment hence employees will be comfortable when performing duties. Social relationships are enhanced thus workers will find a reason to remain in the organization.
- Setting goals (Armstrong, 2008, p.28); goals that the organization sets should be realistic to avoid disappointments which lead to pressurization of workers. It is the duty of the management team to inform employees on the standards that should be met. When everybody is familiar with the expected goals, there will be no blames to anybody. This builds working heart and every employee will be focused to help the organization achieve the set goals for their pride.
- Human resource planning and recruitment
- The human resource planning plays an important role in the management of an organization. First it helps to provide quality workforce in an organization. In relation to this, the human resource planning plays an important role in organizing for training of employee. This in turn helps to ensure that the entire workforces are equipped with knowledge and skills. Second, the human resource manager helps to reduce the labor cost in an organization. This is because the human resource manager helps in balancing between the demand and supply of the various materials. The human resource manager also facilitates the raising of skill in the workforce (Krishnamurthi, 2006, p.2). This can therefore help to ensure that the ABCsystems is able to achieve its objective of being the leading company in the industry since their workforce will be equipped with the right knowledge and skills. Moreover, the human resource management helps in ensuring that all the workers are accorded safe and health working environment. This can turn also helps to ensure that they increase on their productivity since the employees are given the best possible working environment.
- Proper following of the laid down procedure on the recruitment and selection can help to eliminate some of the problems currently experienced in the ABCsystems. This because proper following of the laid down rules and procedure can help to ensure that there is application of the formal recruitment procedure. In addition this can help to ensure that the new employees are accorded proper induction to facilitate their orientation in the workplace. Most importantly proper following of the selection and recruitment procedure can help to ensure that the organization acquire highly skilled workforce (Deb, 2009, p.160). This can facilitate the growth expansion strategies of the organization. In addition proper following of the laid down rules and regulation can help to ensure that the employee have confidence in the management of the organization. In relation to this proper following of the laid down procedures can help to protect the image of the company. This therefore helps to ensure that the company continues to increase the market share. Proper following of the laid down rules and regulation can help to lower the employee turnover. This is because it helps to ensure that the employees are satisfied with their jobs in the company. In addition, proper following of the selection procedure can in turn help to reduce the number of applicants. Most importantly, proper following of the laid down procedure helps to ensure can help to access the behavior of the new employee to be admitted in the organization. This in turn can help to ensure that the employee with the most suitable personality and skills are given the job.
- Role of human resource development and knowledge management
- The human resource development and knowledge management play important roles in ensuring that an organization improves on its performance. First the human resource management is involved in ensuring that the organization achieves its objectives (Sims, 2007, p.320). This is because the human resource management is involved ensuring the entire workforce are equipped with skills and knowledge to facilitate the organization to achieve its objectives. Second the human resource manager is also involved in promoting positive attitude toward the entire workforce. In relation to this the human resource manager is involved developing various reward system, this in turn help to ensure that the employee are motivated to continue working for the organization. In this case promotion of positive attitude can help to eliminate the high levels of absenteeism that is currently experienced in the company.
- Moreover, the human resource development can help in the development of good organizational design. In relation to this, a good organizational design can help to ensure that promote effective communication protocol within the organization. In addition this can also help to ensure that the entire workforce work as a team to facilitate the organization to achieve its objective. Knowledge management play an important role in ensuring that an organization is able to make intelligent decision regarding various issues such ways of increasing the market share. In addition, effective knowledge management helps to ensure that the organization is able to interpret correctly the information on demand and supply of both the raw materials and products. Most importantly effective knowledge management helps to promote innovation in an organization. This is because through effective knowledge management the organization is able to import technology and other innovative ideas from other companies. This can therefore help to ensure that the organization is able to accomplish their objective.
- A recommended performance and reward strategy, which would contribute to the overall performance of employees and help, reduce the high level of turnover within the company.
- Training and development is the best performance and reward strategy that ABC system should implement, which would contribute to the overall performance of employees and help reduce the high level of turnover. The main purpose of training and development initiative is to enhance workers competence and managerial competence (Michael, 2007). ABC should understand that investing to advance the competence of workers is one of the best things that a company can do, as the investment is returned in the form of more productive and effective workers (Michael, 2007). There are various reasons why many employees leave their place of work to another organization. Some of this include inappropriate pay rate, where the management fails to recognize employees contribution and lack of opportunities where they can advance such as training and development programs (Michael, 2007). On the other hand, the management relies on their clients for the organization’s success, and at the same time gain a competitive advantage. Employees are internal customers who contribute through their skills and abilities to ensure that the company meets its objectives. Various factors are likely to affect their performance, which includes lack of motivation (Michael, 2007). However, proper training and development reduce turnover, as employees will always feel motivated to work in a place where they are given room for creativity, innovation and to acquire more skills. Individuals also become more productive through acquiring advanced skills and knowledge.
- Initiatives that will help to develop a harmonious and trusting employment relationship within the existing and ‘new’ expanding company
- The following are some of the ways in which the management ABCsystems can use in order to improve on the trust and the harmonious living among the employee in the organization.
- Communicating the company vision and goals
- In relation to this, the management can be able to improve the harmonious and trust through improving on the communication. Proper communication can help to ensure that the management is able to explain to its employee the various ways to expand the company. In relation this communicating the goal and vision can help to ensure that the organization is able to work as a team towards ensuring that they achieve the set objectives. This therefore implies that with proper communication the management of ABCsystems can be able to ensure that they promote the growth objectives among the employees.
- Establishing and maintaining the integrity in an organization
- Maintaining the integrity in an organization can help to ensure that the entire workforce coexist in harmony. In relation to this the top management needs to ensure that they maintain their integrity. This can help to ensure that the entire workforces are motivated to continue maintaining integrity. In this case maintaining the integrity can help to ensure that the correct procedure are followed during the recruitment process. In addition, maintaining integrity can help to create newness in the management of the company and therefore ensure that the company is able to improve on its growth objectives.
- Doing what is right regardless of the personal risk.
- In relation to this the management of the ABCsystems needs to ensure that they do what is right regardless of any personal risk. This can help to eliminate some of the problems currently experience in the company such informal complain related to the human resource activities. In addition the management must ensure that they implement the necessary changes required in the implementation of new growth objectives.
- Being the role model
- The management team of the company needs to ensure that they practice the act of being the role model in every aspect during the management of the various company issues. In this case being the role model can help to reduce the rate of absenteeism currently experienced in the company (Reece, Brandt, & Howie, 2010, p.150). In addition, it is also important for the manager to ensure that they also become role model in working hard to achieve the set objectives. This can help to ensure that the entire workforce also work hard in order to achieve the set objectives. Most importantly the management must ensure that they become role model in the implementation of new growth objectives.
- Improving the hiring process
- In relation to this the management must therefore ensure that they improve the hiring process. This can help to build trust and harmony among the employee. In this case improving the hiring process can help to ensure that the company acquire new employee who are able to promote the growth strategies of the organization.
- Conclusion
- From the above it is evident that the human resource department has various important roles in ensuring that the organization achieves their objectives. In this case failure of this department has led to the increase of the many challenges currently experienced in the institution. It is therefore evident that the human resource department needs to implement various changes to facilitate the growth and development of the company. In relation to this the management must improve on the various methods it uses in the planning of the organizational activities. This can help to ensure that the organization is able to achieve its objective. In addition it is also evident that the management of the organization needs to ensure that they become the role model in implementing the various changes. This can help to ensure that the entire workforces are also motivated to work hard.
- References
- Armstrong, M. 2008. Strategic human resource management a guide to action. London, Kogan Page.
- Deb, T. 2009. Managing human resources & industrial relations. New Delhi: Excel Books.
- Krishnamurthi, K. 2006. Human resource management: Concept and planning. New Delhi, India: Global Vision Pub. House.
- Kurmar, A.,Sharmar,R.2001. Personnel Management Theory And Practice. Atlantic publishers
- Michael, A. (2007). Reward Management: A Handbook Of Remuneration Strategy And Practice. New York: Koran Page Publishers
- Reece, B. L., Brandt, R., & Howie, K. F. 2010. Effective human relations: Interpersonal and organizational applications. Mason, OH: South-Western Cengage Learning
- Sims, R. R. 2007. Human resource management: Contemporary issues, challenges and opportunities. Greenwich, Conn: Information Age Publ.
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