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1. First heading (APA Level 1 heading) should be “STPA.” Explain the STPA process, the background behind it, and how it is reflected in systems engineering. Also, describe how the STPA process may be used as a technique to accommodate human controllers. Provide at least one scenario to support your explanation.
   
   2. Second (APA Level 1 heading) should be “Safety-Guided Design Process.” Explain the Safety-Guided Design process as it relates to industrial robotics. Also, describe how it may be used as a technique to accommodate humans within the control systems, including managing and designing for human error and error tolerances. Provide at least one scenario to support your explanation.
   You are required to use at least one outside source. All sources used, including the textbook, must be referenced; paraphrased and quoted material must have accompanying APA citations.
   
   
   Ref:
   
   Levenson, N. G. (2011). Engineering a safer world: Systems thinking applied to safety. Cambridge, MA: Massachusetts Institute of Technology.

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Radio Shack

Consider focus, divergence, and a compelling tagline (pp. 39–41 Blue Ocean Strategy) and Figure 1-3 (p. 7 Strategy A View From the Top). (Reading Source is located below and is free to download on Kindle/Amazon on PC/Phone/Tablets)

Choose one of Radio Shack's products or services and analyze how well you believe they have employed these three concepts in the strategy for the product or service. For example, if you believe they have focused adequately, explain why. If you believe they lack adequate focus, recommend changes that you believe will improve the strategy, and explain why.

Please cite references if used. 

Title: Blue Ocean Strategy How to Create Uncontested Market Space and Make the Competition Irrelevant
Author(s): W. Chan Kim and Renee Mauborgne
ISBN: 1-59139-619-0      
Publisher:  Harvard Business School Press

Title:  Strategy A View From the Top 4th ed
Author(s): Cornelis A. de Kluyver, John A. Pearce II
ISBN:  13:978-0-13-214562-6                      
Publisher:  Prentice Hall 

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Coursework 1: Production of Managers guidance material.

Produce a set of guidance materials to a first line manager that outlines the roles of the manager and operational policies and procedures within a hospitality organisation in the form of a presentation, Wiki page, or any other types that can be converted to a PDF document. The presentation time required for delivery no longer than 15 minutes.

To meet the module learning outcomes your guidance material will have a word limit of 2500 words. It will cover identify methods for collection and analysis of operational information that will enable the organisation to monitor operational efficiencies.

How do you communicate your standards of service to customers and other stakeholders?
Identify a clear vision to enable the organisation to follow its business plan.
Identify individuals that have responsibility for issuing, reviewing and revising operating procedures.
Implement plans for identifying your resource requirements to meet the needs of the organisation.

It should include processes for reviewing individual performance.
Have a clearly defined service recovery procedure.
It should provide a diagnosis of the existing operational issues within the organisation and detail the strategies for improving efficiency and effectiveness to achieve the business goals.

Guidance materials are required to:

* within a set word count;
* communicate the organisational vision;
* illustrate the operational management policies in relation to the business goals;
* explain the procedures in relation to the policies;
* use the Harvard System for referencing.

In order to achieve a higher grade, in addition to the above points your guidance material is expected to:

* effectively communicate the organisational values in a manner that appeals to the audience
* present policies and procedures in clear and concise manners;
* be presented in professional and easy-to-read format;
* include references to contemporary and reliable sources;

Coursework 2: Synopsis
Learning Outcome 1 & 2 (40%)
In relation to CW1, you are also required to produce a 1,500 word synopsis in which you present your critical discussions on the interdependence of organisational strategies and operations, using theories concepts and current practice of operations management within the hospitality industry. These discussions should provide an in depth background of the guidance materials you produce for CW1.
To meet the module learning outcomes you provide a synopsis that should be no longer than 1500 words in length. This synopsis should discuss and evaluate the interdependencies of the operational functions and the business strategies of a hospitality organisation. It is important that you define what you wish to discuss as operations management is a broad topic for discussion and will require a certain degree of focus and clarity. Critically analyse the theoretical material you are using. You need to include the key concepts underpinning each theory. You need to analyse central concepts but you need to go beyond explaining just the basic details.
You need to evaluate your argument and also evaluate your use of theoretical material these materials should also provide the background for the guidance materials you have produced. In this stage you also need to show that you are aware of the strengths and weaknesses of the theoretical material. Some theories have weak links in their rationale or are conditional on the acceptance of key concepts. You need to explain that you are aware of these.
Draw a conclusion. This does not mean that you have to agree or disagree wholesale but you do have to conclude your argument in some way.
Submissions meriting the higher grades will feature a critical analysis of theories using theoretical material related to Strategic Operations Management and its associated principles and practices within the context of hospitality management. Submission meriting the lower grades will be essentially evaluative and while demonstrating knowledge will not indicate a wider evaluative approach to the subject.
This guideline is extensive; however, it is NOT definitive. At any time during the module should you require further guidance please do not hesitate to contact your tutor.
In order for the synopsis to pass it should:
•    Demonstrate a fair level of critical analysis and evaluation
•    Demonstrate an adequate understanding of research techniques
•    Demonstrate an adequate understanding of research ethics Include some evidence of original thinking
•    include some academic underpinning
•    Include some evidence of wider reading
•    Use an appropriately professional format Use the Harvard Referencing System


In order to gain a higher grade your synopsis should:
•    Demonstrate a high level of critical analysis and evaluation
•    Demonstrate a good understanding of research techniques
•    Demonstrate a good understanding of research ethics
•    Include clear evidence of original thinking
•    Include extensive academic underpinning
•    Include clear evidence of wider reading
•    Make good use of an appropriately professional format
•    Present the synopsis clearly, coherently and logically
•    Use the Harvard Referencing System

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Explain why the account Sales Tax Payable is credited when a sale is made subject to a sales tax?

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Explain the role of ethics and social responsibility in developing a strategic plan while considering stakeholder needs and agendas.

Include at least one example of a company overstepping ethical boundaries for stakeholder agendas, and what types of preventative measures could be taken to avoid this type of situation.

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The planning for the community building session is almost complete. The last details are how to conduct the plenary sessions for sharing information across groups to develop key priorities and themes that will need to be addressed.

There are 2 sessions that need to be planned. One is to review the work done by intact work teams. In this larger session, the goal is to spot patterns and identify themes that can be used to plan actions. These patterns or themes will come from the stop–continue–start charts developed by each functional group. In this way, not only will the changes that need to happen be identified, but aspects of effective work (those things that work well and should be continued) can also be reinforced.

The external consulting team strongly recommended a "cross-functional, by-level grouping" for the first step. Their aim is to promote understanding of priorities and show how different issues at different levels of the organization can be aligned. The internal consulting team is excited about being the primary facilitators for these sessions. Everyone recognizes that a structured approach will be critical (for timing and to control decision–making inputs). The approach called Nominal Group Technique (NGT) seems to be ideally suited to this task.

You want to prepare yourself for conducting the session. Use the library, Internet, or other resources to research NGT. Because each grouping will be of a differing size, you want to tailor the overall steps of NGT to the situation you will facilitate. To do this, you must create a meeting session plan (a document of 4–5 pages) that will answer the following questions:

What is the goal of the session?
How will the nominal group technique be used to achieve this goal?
How will the members of the team work together (guidelines for effective participation)?
What specific steps and tasks will be involved in achieving the goal?
How much time will be allocated to each step or task? What voting mechanism is most appropriate for the size of the group and the specific stage of the process?
What will the outcome look like? What will the group present to the other levels?

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Students will choose a company of their liking and use any of the 2 (qualitative or quantitative) research and analysis methods to demonstrate selected perceptions (approved by the faculty) of the company. This project requires you to research, review, and analyze perceptions of the company. Specifically, your research paper will include the following:

Provide background information on the chosen organization

Description of the diverse literature available on varied research methods
Identify the type of research method to be used and justify the reasons for using a particular approach
Undertake the research method for data collection and analysis and present the findings

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Which survey method (mail, telephone, or personal interview) would you use for the following situations? Explain your choice.

Situation 1
Administration of a questionnaire by a local auto dealership that wishes to find out customers' satisfaction with a recent purchase or service performed on their auto.

Situation 2
Administration of a questionnaire by a national manufacturer of breakfast cereals in order to test consumers' attitudes regarding a new cereal flavor that has just been released onto the market with a large advertising campaign. 

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For Module 4, consider your organization's mission and strategy from the perspective of its learning and growth (from your work on the case, your previous course work, and your background reading, you should be reasonably clear what such activities are). In this section of the assignment you’ll begin to identify objectives and measures relevant to that perspective. Refer back to this presentation on objectives if you need to.

SLP Assignment Expectations

Once you’re reasonably clear on what’s involved, think about your organization and its learning and growth processes, and then:
•Identify at least three objectives for improving the organization's learning and growth, and show how they relate to the mission, vision and strategy of the organization.
•For each objective, develop at least one meaningful performance measure (metric).
•For each objective, identify at least one expected level of performance (target).
•For each objective, identify at least one new action or program that needs to be developed to ensure successful implementation of the organization's strategy (initiative).
•Comment briefly on the relationships of the learning and growth objectives that you've identified here to the financial objectives that you identified in the Module 1 SLP assignment, the customer service objectives you identified in Module 2, and/or the internal business process objectives you identified in Module 3. How do they help to fulfill those objectives? If they don't (and they don't have to), what makes them more important than objectives that would relate to customer service, business processes, or financial operations?
•Finally, do you wish to make any changes to your Module 1, 2, or 3 objective write-ups in light of your Module 4 experience? 

Questions And Topics We Can Help You To Answer

For Module 4, consider your organization's mission and strategy from the perspective of its learning and growth (from your work on the case, your previous course work, and your background reading, you should be reasonably clear what such activities are). In this section of the assignment you’ll begin to identify objectives and measures relevant to that perspective. Refer back to this presentation on objectives if you need to.

SLP Assignment Expectations

Once you’re reasonably clear on what’s involved, think about your organization and its learning and growth processes, and then:
•Identify at least three objectives for improving the organization's learning and growth, and show how they relate to the mission, vision and strategy of the organization.
•For each objective, develop at least one meaningful performance measure (metric).
•For each objective, identify at least one expected level of performance (target).
•For each objective, identify at least one new action or program that needs to be developed to ensure successful implementation of the organization's strategy (initiative).
•Comment briefly on the relationships of the learning and growth objectives that you've identified here to the financial objectives that you identified in the Module 1 SLP assignment, the customer service objectives you identified in Module 2, and/or the internal business process objectives you identified in Module 3. How do they help to fulfill those objectives? If they don't (and they don't have to), what makes them more important than objectives that would relate to customer service, business processes, or financial operations?
•Finally, do you wish to make any changes to your Module 1, 2, or 3 objective write-ups in light of your Module 4 experience? 

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Course book:
Gantt, Paul W. (2009). Hazardous materials, regulations, response, and site operations. Delmar: Cengage Learning. ISBN: 9781418049928

Question 1
List the nine major hazard classes as outlined by the U.S Department of Transportation (D.O.T.). Research a news article that covers one of the nine major hazard classes. Identify the hazard and explain how the hazard created the dangerous situation.
Question 2
Read the article, “Are 787's Lithium-Ion Batteries Hazardous to Boeing's Health?” Assuming the technical problems with the batteries are factual, discuss the following:
•    The ethical issues in making the decision to retain the lithium-ion batteries.
•    At what level of management should such a decision be escalated?
•    What would you recommend that Boeing do next? Explain your reasoning.
Question 3    
Choose two of the five Respiratory Hazards.  Provide a brief explanation of each hazard and describe a situation in which you may encounter them.  What effects would each of these hazards have on your body?
Question 4
Choose two of the five Respiratory Hazards.  Provide a brief explanation of each hazard and describe a situation in which you may encounter them.  What effects would each of these hazards have on your body?

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Pay for performance is just as important in non-for-profit organizations. Assume you are founder of a non-profit public charity of your choice. Create a compensation program that will link pay to the performance of your employees.