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Paper Instructions:

Learning Objectives
Identify the basic components of a business process diagram. 
Reflect on a business process and identify the actors and actions in said process.
Apply business process modeling concepts to the development of a digital visualization of a process in Lucidchart.
What is BPM?
A BPM is a “business process model”. In short, this is a way for you to document how your business is currently going about a process so that you can look for opportunities to improve upon the said process.

With the combination of people, processes, and technology, there is an opportunity to visually document what is going on through the use of a modeling tool, like Lucidchart, so that discovery, analysis, optimization, and automation can be considered to increase the likelihood of operational excellence for a component of the business. 

Why use a BPM?

A business process model aims to convey a process through an easy-to-understand visual representation. Its main audience is the individuals that are involved in the process, as well as those that may modify and implement a new and improved process. 

A diagram can be easier to understand than a narrative of text can be. Developing a business process model allows you to better communicate and collaborate with stakeholders that are impacted by a process. 

Below is a sample BPM:

Swimlane for customer process.

(Lucidchart, 2020 (Links to an external site.))

The business process model above showcases the flow of a process, and who is involved as the process starts and finishes. 



How do I make a BPM? 
There are different types of BPMs, but for this assignment, you will make a BPM called  “Swimlane Diagram” (the same as the example above). 

To make one of these, you’ll need to consider the following before getting started:

What process do I want to visualize? (E.g., sales, returns, shipments, student enrollment, etc.)
Who is involved in the process? (E.g., customer, sales team, management, credit card department)
What does each person in the process do? (E.g, purchase product, fill out credit form, complete an order form, etc.). Once you know this, you’ll know what goes in each of the ‘lanes’ of a swimlane diagram (each lane is what that person does). 
In what order does each person do their piece of the process? (E.g., the customer selects a product, then goes to the register, then gets charged)

What about the symbols?
We’re not going to go into intermediate and advanced flow-chart symbols for this assignment, rather we are going to focus on the following four basic symbols:



The Oval
Terminator Symbol

Also known as the “Terminator”. 
Indicates the start and end of a process.


The Rectangle
process rectangle

You’ll be using this the most. 
It represents any step that you are diagramming - it captures the process steps (basic actions and tasks in your process).


The Arrow
arrow.PNG

It is used as a guide for directional flow.
It tells the reader what is coming next.
I recommend sticking with the same type of arrow throughout the creation of the flow-chart (there are many to choose from). 




The Diamond
Decision Symbol



It indicates that a decision is required to move forward. 
This can be binary (meaning this or that) or could have more than two choices. 
With the four symbols above, you are well equipped to make a basic swimlane diagram (and colors do not matter for the assignment). 

What do I need to do for this assignment? 
I would like for you to pick a business process that you have been part of at some point in your life and document how you think it works from start to finish. We’ve all been involved in business processes, even if we have not realized so. Remember that last time that you went to a grocery store? You were part of a business process. Remember that last time you bought something on Amazon? You were part of a business process. 

Write a brief narrative on what the swimlane process conveys (tell me what the business process is for) - 3-5 sentences. The brief narrative should tell me the following:
Who is in the process?
What is the process for?
Develop a swimlane diagram for a business process.
3-7 actors (the swim-lanes)
10-20 steps in the process (the rectangles)
1-3 decisions (the diamonds)

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Paper Instructions:

Students should design information system for a specific industrial field (Healthcare, Banking, education ...etc.), they should describe the different system development phases (planning, analysis, design, implementation ...etc.) in details.
For example, if the students select to design factory information system they should describe in details the following phases:
Phase 1 (Systems planning and selection). Students should show how they will gather information and build the case using multiple selection criteria.
Phase 2 (Systems analysis). Students should show how they will collect requirements and how they will model data this will include:
  A. Modeling Processes and Logic
B. Model the Data flow
Phase 3 (Systems design). Students should show how the system design chosen from Phase 2 is now elaborate to where it could be built, this includes:
A. Human-computer interface
B. Point of contact between the user and the system
C. Data entry and management forms
D. Databasesandfiles
E. Processing and logic
Phase 4 (Systems implementation and operation). Students should describe how they will convert design into a working system this includes:
A. Software programming & software testing
B. System conversion, documentation, training, and support
C. User and reference guides
D. User training manuals and tutorials
E. Installation procedures and troubleshooting suggestions
Students should show how to formulate and present a business case, describe the new system and the development phases, develop project timelines and negotiate individual responsibilities and accountability in the team environment, demonstrate rapid prototyping solutions for purposes of design, testing and communication if applicable.

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Paper Instructions:

1) Provide (3) main reasons why automation is not going to take away everyone's jobs. Provide examples to support each of your arguments, using our discussions in class as support as well.
3 small paragraphs

2) Towards the end of the article, it is said that while automation is going to impact the world significantly, our value system will be the metric that determines what type of world we end up with. Explain this concept and talk about how our value systems will impact the effect of automation on society.

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Paper Instructions:

Chapter 13 introduces you to many of the activities carried out during implementation, including coding, testing, installation, documentation, user training, and support for a system after it is installed. Emphasis on management issues, including change management, organizational politics, and factors for implementation success are presented. Further, chapter 14 presents the process of maintaining information systems and its link with systems development life cycle. The four types of maintenance requests are discussed, and that is corrective, adaptive, perfective, and preventive. After describing the types and costs of maintenance, the chapter describes several managerial issues related to system maintenance and then it concludes by describing the role of CASE tools in systems maintenance.

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Paper Instructions:

At one time, in order to demonstrate their alleged intellectual superiority, a number of teenagers broke into computer systems that guarded records of schools, government generally, and the military. What are the current potential criminal risks associated with hacking illegally into computer systems?

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Paper Instructions:

Criminal law statutes now protect your name and identity, your communications, and your ideas. Match each of these categories with the appropriate criminal law statute and explain how each statute can be violated.

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Paper Instructions:

Formatting Your Assignment
Consider your audience – you are writing in the role of an MTC business analyst and your audience is MTC and your boss, the CIO.  Don’t discuss MTC as if the reader has no knowledge of the organization.  Use third person consistently throughout the report.  In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.

•    In Stage 3, you are preparing the third part of a 4-stage report.  Use the structure, headings, and outline format provided here for your report.  Use the numbering/lettering in the assignment instructions as shown below.
III.    Requirements
A.    Stakeholder Interests
B.    Defining Requirements

•    Begin with Sections I and II, considering any feedback received, and add to it Section III. 
•    Write a short concise paper:  Use the recommendations provided in each area for length of response.  It’s important to value quality over quantity.  Section III should not exceed 3 pages.
•    Content areas should be double spaced; table entries should be single-spaced. 
•    To copy a table:  Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.
•    Ensure that each of the tables is preceded by an introductory sentence that explains what is contained in the table, so the reader understands why the table has been included.
•    Continue to use the title page created in Stage 1 that includes:  The company name, title of report, your name, Course and Section Number, and date of this submission.
•    Use at least two resources with APA formatted citation and reference for this Stage 3 assignment.  Use at least one external reference and one from the course content. Course content should be from the class reading content, not the assignment instructions or case study itself.  For information on APA format, refer to Content>Course Resources>Writing Resources.
•    Add the references required for this assignment to the Reference Page.  Additional research in the next stage will be added to this as you build the report.  The final document should contain all references from all stages appropriately formatted and alphabetized.
•    Running headers are not required for this report.
•    Compare your work to the Grading Rubric below to be sure you have met content and quality criteria.  
•    Submit your paper as a Word document, or a document that can be read in Word.  Keep tables in Word format – do not paste in graphics.
•    Your submission should include your last name first in the filename:  Lastname_firstname_Stage_3

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Paper Instructions:

I need a write up on how CONTINUOUS DIAGNOSTICS AND MITIGATION (CDM) can benefit from  NATIONAL CYBERSECURITY PROTECTION SYSTEM (NCPS). 

Please include a introduction on what National Cybersecuirty Protection System (NCPS) is. Below is a link to CDM

https://www.cisa.gov/cdm

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Paper Instructions:

This Competency Assessment assesses the following outcomes: 

IT104M3: Differentiate the roles of internal and external security controls.

GEL-1.02: Demonstrate college-level communication through the composition of original materials in Standard English.

Part 1:

Purpose 

In this of the Assessment, you will look at security controls, and how they are tested.

Assessment Instructions 

Using the Reading, the library, and Internet research, answer or explain the following in a minimum 3-page paper that covers the following and includes three or more APA style references:

1. Differentiate perimeter controls from internal controls. Give examples.

2. What controls constitute a defense in depth strategy? Explain.

3. How are security controls tested and verified? 

Part 2:

Purpose

Keeping current in the cybersecurity field is knowing a little about its history and evolution. This Assessment will allow you to do some research in order to come to a better understanding of advancements in the field.

Assessment Instructions

Write an informative essay, at least 500 words in length, in which you explain what you feel has been the biggest advancement in cybersecurity in the last decade. Include at least two resources to support your stance and follow all standard APA formatting and citation guidelines. Include both title and reference pages as well. Visit the Writing Center for detailed information on APA formatting and citation guidelines.  

Minimum Submission Requirements

This Assessment should be a Microsoft Word (minimum of 3 pages for Part 1 and 500 words for Part 2) document, in addition to the title and reference pages.
Respond to the questions in a thorough manner, providing specific examples of concepts, topics, definitions, and other elements asked for in the questions. Your paper should be highly organized, logical, and focused.
Your paper must be written in Standard English and demonstrate exceptional content, organization, style, and grammar and mechanics.
Your paper should provide a clearly established and sustained viewpoint and purpose.
Your writing should be well ordered, logical and unified, as well as original and insightful.
A separate page at the end of your research paper should contain a list of references, in APA format. Use your textbook, the Library, and the internet for research.
Be sure to cite both in-text and reference list citations were appropriate and reference all sources. Your sources and content should follow proper APA citation style. For assistance with APA requirements, please go to APA Style Central. You will find the link in the Academic Tools section of the course. (It should include a cover sheet, paper is double spaced, in Times New Roman 12-point font, correct citations, Standard English with no spelling or punctuation errors, and correct references at the bottom of the last page.)
Note: Papers not meeting the minimum requirements for either Part 1 or Part 2 will not be accepted.

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Paper Instructions:

Topic: Personalisation of gaming experience based on experienced difficulty

Outline a brief hypothetical scenario and context based on the topic. Write a report that provides a suitable study design for your scenario, describes any important considerations regarding the execution of the study, and details the analysis method. Motivate your design choices by citing relevant textbooks or peer-reviewed literature.

focus on :
How to test ideas and explore phenomena using suitable research methods.
How to design studies and how to analyze the data collected.
Basic approaches for defining research hypotheses as well as statistical hypotheses

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Paper Instructions:

Provide short-answers (1-2 paragraphs) for each of the questions below:

Describe an example of “Bad Data”
What do you think were the drivers or root-cause?
What data management capabilities could have been leveraged to address the root-cause?
Describe the approach to building out these capabilities

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Paper Instructions:

Suppose you are a human resource professional helping to improve the performance management system of a company that sells and services office equipment. The company operates a call center that takes calls from customers who are having problems with their equipment. Call center employees are supposed to verify the problem is not one the customer can easily handle (for example, equipment that will not operate because it has come unplugged). Then, if the problem is not resolved over the phone, the employees arrange for service technicians to visit the customer. The company can charge the customer only if a service technician visits, so performance management of the call center employees focuses on productivity – how quickly they can complete a call and move on to the next caller. To measure this performance efficiently and accurately, the company uses electronic monitoring.

1, How would you expect the employees to react to the electronic monitoring? How might the organization address the employees’ concerns? (25 points, 1 page, double space)

2. Besides productivity in terms of number of calls, what other performance measures should the performance management system include? (25 points, 1 page, double space)

3. How should the organization gather information about the other performance measures? (25 points, 1 page, double space)

Use the readings and resources provided in our online lecture, book, and reputable sources found on the Internet to support your viewpoints. Be sure to use your own voice in your answers. Simple copy and pastes will not be accepted. Be sure to site all sources referenced by using APA guidelines.