Healthcare systems

Health care systems can be considered complex in that; the components that allow them to function interact in a non-linear way and over multiple scales. The complex systems that are used within the healthcare industry also produce result that are unexpected regardless of the prediction made trying to assess the changes that could occur in future (Lipsitz, 2012). The complex system is as a result of the networks originating from clinics, nursing homes and other institutions that come together create a network that makes up the health care industry.

Double loop learning has an advantage over single loop learning in that, the lessons learnt in organizational learning not only help in resolving issues that occur, but also finding different approaches to take when resolving conflicts or exploiting opportunities (Smith, 2013). An example of how double loop learning is better is because it is able to alter the norms used within an organization and improve them such that they create more opportunities in future.

Focusing on people within an organization helps to improve performance because the people are the ones responsible for accomplishing the objectives set by the health care organizations. The approach is beneficial in that it improves the value that patients place on the organization. Properly trained employees give better quality service and patients place increased value on the organization as a result (Lipsitz, 2012). In addition, employees are more likely to view the organization in higher regard for addressing their needs and this in return allows then to hold the organization in higher value as a result.

To increase the value of healthcare delivery and performance, health institutions focus on training employees. The training aims to improve their skills and competence and also to ensure that care givers have the rights information, knowledge and confidence needed to carry out their duties.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

References

Lipsitz A, (2012) “Understanding healthcare as a complex system” JAMA, retrieved from,             https://www.ncbi.nlm.nih.gov/pmc/articles/PMC3511782/

SMITH k, (2013) “Chris Argyris: Theorie of action, double loop learning and organizational        learning” retrieved from, http://infed.org/mobi/chris-argyris-theories-of-action-double-          loop-learning-and-organizational-learning/