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U.S. Orders Airlines to State Fees More Clearly

Article Review

Introduction

The theme of the article is based on the order of the United States government on airlines on stating their fees more clearly.  The government in the United States in the year 2011 announced new rules on the protection of passengers which are aimed at developing frustrations over the fees that the current airlines offer (Stelin, 2011).  Despite the fact that the rules are not normally based on limited rules set on how many the involved corporations should charge for transporting items such as bags they do not normally necessitate airlines to more closely disclose the fees as well as the advertisements (Stelin, 2011).  The advertisements are required to state the full prices that include the taxation by the government.

The set of rules that were released by the American government additionally necessitate refunding all the luggage fees if their luggage are lost and delays should be reported to consumers which exceed thirty minutes (Stelin, 2011).  The airlines are required to display their stated fees on their websites which involve meals, baggage, canceling and reservations changes.  The fresh rules require that the airlines and all the tickets agents consult passengers while updating baggage charges before as well as after their purchases.  The issue of the rules was expected to raise cancellations of air flight which in turn increased efficiency (Stelin, 2011).   The government was particularly objected at ensuring that the airline's passengers are fully protected.

In summary, the rules set by the government for the airlines were it was trying to deal with the increasing traveler's frustrations. This is mainly based on their pricing of tickets as well as all the hidden fees that were not previously exposed. The objective is mainly to ensure that the consumers are not treated in a manner that is unethical through higher charges. The passengers should be fully aware of all the charges in order to understand fully what they are getting.  The rules can be termed as effective in offering full protection to the passengers.

 

 

 

 

 

 

 

 

            Reference

Stelin, S. (2011). U.S. Orders Airlines to State Fees More Clearly. Retrieved from http://www.nytimes.com/2011/04/20/business/20air.html

354 Words  1 Pages
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