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Paper Instructions:

The focus of this question is on negligence and intentional torts.    I am in how you apply the law to the facts to support your conclusion.  Base your answer only on the facts provided.  

Roberto, visiting Maryland from New Jersey, was shopping at Nordstrom's, a Washington State corporation, when he was stopped by a security guard who accused him of stealing a pair of shoes that he had stashed in his briefcase.  When the guard called the manager, Roberto explained that he had previously bought the shoes at Payless Shoes and was comparing prices.  He said that if they followed him to the Payless Shoe Store, they would find the shoebox in the trash.  He also said that if they looked at the Payless Shoes' website, they would find that identical style for sale.  The manager refused both requests and Roberto was unable to show a receipt which he claimed, was also in the trash.  He was taken to the stockroom where he was handcuffed to  large metal container until police arrived.  The manager filed a complaint against him, but charges were dropped when the security guard failed to appear to testify.
Roberto sues the store.  

What did he claim?  What defenses does Nordstrom have, if any?