- Task one
- Explain and evaluate how the manager carries out Mintzberg's three managerial roles: the interpersonal, the informational and the decisional roles
- Interpersonal roles
- The framework developed by Mintzberg on leadership categorised all the roles that the manager is accountable for executing different but integrated roles. In response to the interpersonal roles, the manager is the figure head whereby he is entitled to support and execute social, ceremonial as well as legal responsibilities (Mintzberg, 2009, p.3). The manager is seen as a source of inspiration whereby he/she motivates and encourages the employees towards achieving the set goals. The employees look up to the manager as the person unleashing all the authorities needed. In terms of executing the roles as figure head, the hr manager of PepsiCo United Kingdom, Morris, facilitates motivation to the employees through encouraging them towards performing their duties in the respective manner. He achieves these through providing gifts and rewards for the best performing employees.